Automatic Self Cleaning Litter Box (Open Box)

The first issue is that it started cleaning and deodorizing randomly numerous times throughout the day when it was neither used by the cat nor scheduled in the app. The first time I changed the bad the tab that holds the plastic hoop in place over the bag broke on the left side. The second bag change the front hinge on the bag door popped and stopped closing properly and the other tab broke off. It does not do a good job cleaning the litter, at all. I tried multiple different scoopable liters which are recommended by the manufacturer and ran into the same issue with each. When the cat urinates the urine travels into the litter which clumps as it soaks downward as well as outward. Frequently the size of the clump of litter is too large to fit inside the cleaning chute. Opening and cleaning the drum is a mess. In fact the entire thing is a mess, one of the large clumps of litter was thrown out of the opening onto the mat in front of the box when it didn't fit into the chute. The drum is fairly loud when it rotates and rotates extremely slowly. I can understand the drum rotating slowly from a safety perspective but this thing is SLOWWWWWWW and very squeaky. It also shut itself off at some point last night leaving litter clumped into it that had to be cleaned out by hand. Requesting a refund and purchasing a different smart litterbox.