SHARK Matrix Plus RoboVac Self-Empty HEPA Base (Open Box)
$85.49
$399.99
79% off
Reference Price
Condition: Refurbished; Open Box
Top positive review
5 people found this helpful
Great purchase for the price!!
By D. Turner on Reviewed in the United States on July 8, 2025
I wasn't sure about this item but am so glad I purchased it. After charging, it made a map of my house. I watched it wander around and was sure the map wouldn't be correct. It really was pretty good. Then when I set it to vacuum I was super happy. I had an old robotic Shark I purchased 5 years ago and it just traveled helter skelter. Never sure how much it vacuumed, and it frequently got stuck places. You can see the back and forth pattern of this one and it looks to be doing a thorough job. I didn't know it can only clean part of my house at a time because it is 2200 sq ft. It needs to charge and will then begin again. You can check the map on your phone and it tells you where the robot cleaned. The dust bin is easy to clean.
Top critical review
13 people found this helpful
Too good to be true
By Meridian on Reviewed in the United States on May 1, 2025
The prospect of getting so many great features at such a low price was very enticing. Unfortunately, this vac isn't worth a cent. Not only does it not clean well and seems to get hung up on everything, after only about 8 uses it stopped working altogether, throwing Error Code 4 and stating, "My brush roll is stuck. Please remove debris..." I clean the brush roll before every use -- because the anti-hair wrap feature doesn't work either. I've attached a photo showing the condition the brush roll was in at the time the vac was telling me I need to remove debris from it. There was NO debris to remove. I tried to reset the vac 4x, but it kept throwing the same code and would not function at all. As I said...too good to be true. This is the 2nd Shark vac I've had to return. I guess it's time to try another brand.
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