Amazon Ratings and Reviews

(NEW) Samsung QLED 4K LS03D The Frame Series (2024) (Open Box)

$1,979.37

$2,999.99 34% off Reference Price

Condition: New; Open Box

Screen Size: 75"

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120 people found this helpful

Would not buy - Unreliable Quality

By Steven H. on Reviewed in the United States on October 20, 2024

I bought this TV as I liked the idea of having art on the wall when off vs a large black box. Instead I now have a permanent error code on my wall.TV was not great for the first month, but at least it mostly worked. It had some issues where the screen would dramatically change brightness in the middle of viewing for no reason and some minor issues maintaining connection to my soundbar and sound/video timing mismatch. Then this error screen came up. Samsung support has been out now 3 times and have replaced all the boards and cable with no success in fixing the issue and have a 4th visit scheduled though even they say they are not sure what to try next.Looking online it seems several people are getting this type of error. Some after 2 months of use, some after 2 years. For others it seems sometimes replacing the One Connect Box or the One Connect cable fixes it, sometimes it doesn’t. What is clear to me now is the overall quality control on these TV’s is seriously lacking and I have gotten one of the ‘lemons’.I wish I had never bought this and had done more research into their quality before doing so. Now I just have an expensive piece of trash on my wall.

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6 people found this helpful

Worth It!

By lulu2012 on Reviewed in the United States on March 18, 2025

Great tv. Very happy with this purchase. Instructions not that great but we have the internet, so that works. I did look some things up on line before mounting on the wall so I could get a good overview of how to do it. Suggest doing that before mounting, don’t rush it, take your time. I’m a grandma and I managed it. Color quality is great. Sound is good. Took some time to adjust to how the remote works, not because anything is wrong with it, it’s just new. Paired with Alexa and I can tell her to go to Netflix, etc., I like that. Art feature is fabulous. I bought/downloaded a few pics from Etsy and some of my photos. I did not buy/subscribe to Samsungs Art, I might in future. It’s a lot of fun to be able to change the art on the wall (tv) to fit my mood.Overall very happy with this purchase. It was worth the money.