Orbit Smart Hose Watering Timer

I purchased this to add on to an existing B-Hyve network. I have several other controllers (different models, Gen 1 and 2), and I'm happy with all of them. BE AWARE: Gen 2 (including XD models) only talk to a Gen 2 WiFi hub. They will not work with a Gen 1 hub. Also, Gen 1 devices do not seem to be compatible with a Gen 2 hub! Keep all of your devices on the same generation and you'll be fine. Or, do what I did, and get a separate Gen 1 and Gen 2 hub. I want to say up front, that I purchased this product used on Amazon. However, I do not believe that was the cause of the issue. The product installed fine, and connected to the hub with no issues. Programming went flawlessly. I turned on the water to the spigot, and everything was fine. When I turned the system on to test it, the product immediately suffered an internal rupture, and began rapidly spewing water from within the housing. I can still turn the device on and off, and I hear the solenoid click. When on, some water will still make it through the device--but it's a small amount compared to what's gushing out of the device itself. This did not happen until I opened the valve, so I don't believe this was a defect that existed when the product was originally returned. All of the other B-Hyve products have been great, and wildly exceeded my expectations. This one was a dud. I'm out of my return window, but well within my warranty. I'll see if Orbit's customer service comes through, and I'll update this review if so. I've dealt with them before, though, so I'm not holding my breath.