(4 Pack) Samsung SmartTag2 Bluetooth Trackers & GPS Locators (Open Box)

I bought a handful of tags to track keys, and potentially luggage and animals during an upcoming trip. I got the tags set up on my SmartThings, and I can see them all at my address, but as soon as one leaves without me... ? It's basically gone. I can't see where it is, unless by some miracle it decides to update. All the app says is "Not near you." Very helpful. (I just waited 4 hours for a tag's location to update. Surely, it must have encountered the "Galaxy network" at least once on a 4 hr roadtrip.) I figured this had to be user error, so I consulted ChatGPT for a little tutorial. Every time ChatGPT says "tap this" or "tap that," I don't ever see that option. ChatGPT replies "Oh, sometimes its in a different spot." Why? Why are the apps and set up processes so different for a limited and specific group of users? I also thought I'd be able to share the tag's location with family, but Im just learning that isn't a thing either. It says you can invite "members" and they can view and control the tag as long as they've also downloaded the app and have their location on. I thought I would be able to use this as a panic button of sorts and it would send family my location, but it doesn't do that. The best you can do is set it up to send someone a text to open their app and navigate to the right tab and view your location, but even after all those hoops were jumped, it remains to be seen. ChatGPT confirms its really just for one owner to track items should very specific criteria be met, like the tag cannot be in a piece of luggage (there goes that selling point) or in a glovebox or backpack. It seems the best way to get an update is to have the person who took the tag press the button. But, what if my keys or bag were stolen? I have to ask the thief to press the button? I was going to put these on my dogs while I'm out of town, but I'm pretty certain they won't be pressing any buttons to let me know where they are. The SmartThings app is probably the least intuitive app I've ever downloaded. It should come with instructions or a tutorial or something. But I figure if me AND ChatGPT can't figure it out then it must be pretty bad. And you can't use the trackers without the app, so... If you want to make confirm your keys, dog, car, etc., are in your house with you, then this is the tracker for you! If you are looking for something more robust and trackable outside your home or arms reach, then... well, I don't know. Get an iPhone and an air tag, I guess. I may have gotten these tags with too high of expectations, but these are getting 3 stars. The app is so poorly designed, the tag is really larger than it needs to be (50% is a ring that you can't clip anything to; yes, you need by a silicone cover and carabiner ring), and the network appears to not be very dense and therefore the tag not reliably trackable. It does seems to have a lot of functionality for working with other smart devices, but I don't need a remote to turn on my bathroom lights. If you do, or you just want to find your lost keys nearby, then this is an inexpensive gadget, if you're able to get a tag on sale. I'll update if I'm able to make the tag more useful and/or discover user error. If the app improves at all, that would be stellar. UPDATE: • I was told there was no way to add more than one pet profile to the Pet Care feature, but I've discovered this is not correct. You can add multiple pet profiles and then register each profile to their dedicated tracker. Just press the button twice and you can start and stop tracking a walk. Wanted to log walks to apply to an AKC Fit title and now I can! • The ringer on the tracker is also kind of quiet. I lost my keys under a sweatshirt and it was nearly unable to be heard. The noise was so soft, at first I couldn't hear it at all while in the same room. Once I was within a foot or two, I could hear a faint noise. • Also, I've had one of the trackers activated for about 1.5 months and the battery says its at 46%. I guess I'll need to change the battery 3x a year or so on all of these?