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8,013
4.3 out of 5 stars

Top positive review
12 people found this helpful
They're work just as promised, and great price!
By IMHO: You asked, you shall receive... on Reviewed in the United States on May 19, 2025
Great tags and work as promised! Very easy to set up. All I had to do was pull the blue tab out, a pairing request popped up on my phone and opened smartthings. It also notified of an update. You can change the ringtone and volume in the app as well. Its pretty loud, 105 db, which is about the decibels as many car alarms. However, its a tiny speaker, so don't expect it to sound as loud as a car alarm! As far as quality, of course, they're Samsung! Very durable and small enough to hide it in a purse, or even a wallet. If you're using for keys you won't need an additional key ring, it pretty much has one built into it. And its not bad looking either. You can get various protective covers for them as well. I highly recommend, especially at the current price reduction! Please know your tech products... I'm seeing bad reviews (not just for this item, but many) based on finding the tags when their phone isn't close enough to the tags. The location does not update until you are within the tags bluetooth range OR until another Samsung device grabs its location (meaning any other Samsung device belonging to anyone is near by, it automatically pings its location and then you immediately get the update). Furthermore, the reviews saying they went [x amount of feet (like 300) in the wrong direction] and its not picking up the tag, if you're retracing your footsteps for a lost item, you'll find it, so why would you go somewhere you were not to begin with? Illogical reasoning and illogical testing (also, what barriers could have been obstructing the signal, etc). And if an item was stolen, your hidden tag WILL ping once the signal is grabbed. Please stop giving bad reviews because you didn't research what you purchased and have no idea how it actually works. S/n: there are apps made by android developers that may bypass both the restriction to use these tags with other android phones, and the ability to find with locators other than via smartthings. However, I wouldn't base buying an item like this off of using a 3rd party app (especially if little is known about the app), and can also be removed at any moment.
Top critical review
1 people found this helpful
BAD instruction manual
By EmmaX5 on Reviewed in the United States on May 21, 2025
It works good. The instructions, however, sucks. If you depend on the instruction manual like I do, be ready to be creative. Step 1 says, to connect to mobile device, press the A button. But it doesn't show you where the A button is. And it tells you to follow the instruction on the screen. What screen? This is a smart tag, there is no screen. Then it tells you if pop-up window doesn't show, it asks you to scan the QR code on the box. Nope, that didn't work either. While fidgeting with the cell phone, that is when a window popped up, about 2-3 minutes later after I removed the plastic thing that turned it on. And also, I had SMART THINGS installed on my phone. That was the app that popped up. So if you don't have SMART THING installed on your phone, you will be lost.

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people found this helpful
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