Samsung BESPOKE Jet Cordless Stick Vacuum (Open Box)
$436.49
$699.99
38% off
Reference Price
Condition: New; Open Box
Color: Misty White
Top positive review
1 people found this helpful
Best vacuum cleaner I've owned
By Cmarius on Reviewed in the United States on July 19, 2024
Our house has a central vacuum system which works exceptionally well. However, it's a chore to drag out the 30 foot long hose for every little need. I bought this because of the rave reviews and only intended to use it here and there in-between getting out the central vac. However, the first time I used it this vacuum picked up TONS more dirt, hair, lint, etc. than the central vac was picking up. I ended up going over the whole house - TWICE - because it picked up so much. Then, over the next several weeks I vacuumed even more and it kept cleaning the carpets until there was no more to pick up. Now, I rarely pull out the central vac. This Samsung is so easy to use, so incredibly thorough, so good on all surfaces, that it's just a joy to use. The way it's designed, you don't have to adjust the head to the pile, it's self-adjusting somehow. And, because the head swivels in several directions, it's easy to get into tight spots or under furniture. There are several settings for suction, from low to hide your cats and dogs. I've never needed the highest setting. The stand is its own vacuum cleaner, when you put the vacuum in the stand and push a button, it vacuums all the stuff out of the vacuum and stores it in the base unit in a vacuum bag. You can empty the stick vacuum many times before you need to replace the bag. The only drawback is that it's a bit heavy, and even at medium suction it gets a bit tiring to vacuum for more than 10 or 15 minutes. Overall, this truly is a Bespoke vacuum as they say, and I can't imagine you'd be disappointed if you buy this.
Top critical review
7 people found this helpful
Fantastic for 4 months! Now...Ugh!!!
By buyer on Reviewed in the United States on August 31, 2024
I ordered this on March 8, 2024. We thought this vacuum was the greatest thing since sliced bread. It vacuumed easily and beautifully. Dumping and charging were a breeze. Fast forward to mid-July, we started noticing the batteries (bought an extra backup battery) weren't fully charging. We would have to re-seat the unit repeatedly to ensure the batteries would charge. Fast forward to August 31st when neither of the batteries would charge at all. I just got off the phone with Samsung Support and must ship the entire unit back to them and wait 7-14 days for repair (plus ship times back and forth. They did provide a UPS code for us to take to UPS to box/ship. However, I will have no vacuum for weeks. Unfortunately, I did not purchase the extended warranty, so if it fails again, I'm out almost $760 for the unit and accessories/replacement bags I purchased. I have been a loyal Samsung customer for decades, but I'm very disappointed with this purchase.
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