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138
4 out of 5 stars

Samsung BESPOKE Jet Cordless Stick Vacuum (Open Box)

$398.38
$699.99 43% off Reference Price
Condition: New; Open Box
Color: Misty White
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Top positive review
24 people found this helpful
Mighty Cordless Vacuum - Great Suction!
By Kimberly Williams on Reviewed in the United States on July 27, 2023
This vacuum is not only ascetically pleasing, easy to set up, compact and light weight, it has the suction of a normal vacuum on the medium setting and can boost to high for extra suction. What I love the most about it is soft sound similar to a blow dryer, the head of the vacuum is designed to fit into smaller spaces, automatically switches from hardwoods (no brush) to carpet (brush), swivels in various angles so easily moves along baseboards and it lays flat to slip underneath furniture with ease. No more bumping furniture, moving chairs to get underneath or cords to manage! Prior to purchasing the vacuum I read the reviews, so with regard to the carpet pile, this vacuum did a great job on a shag, high pile, carpet without any issue. In addition, the battery life on low is 60 min and medium is 30 minutes and a bit less on high. My home is 4400 sq feet and I vacuumed the first floor of my house with 15 minutes remaining. In addition, the vacuum recharges quickly if you were to need more time added. Lastly, there is a extra battery pack with cradle available to purchase if ever more that this amount of time is needed. It is easy to switch out the battery.
Top critical review
6 people found this helpful
Fantastic for 4 months! Now...Ugh!!!
By buyer on Reviewed in the United States on August 31, 2024
I ordered this on March 8, 2024. We thought this vacuum was the greatest thing since sliced bread. It vacuumed easily and beautifully. Dumping and charging were a breeze. Fast forward to mid-July, we started noticing the batteries (bought an extra backup battery) weren't fully charging. We would have to re-seat the unit repeatedly to ensure the batteries would charge. Fast forward to August 31st when neither of the batteries would charge at all. I just got off the phone with Samsung Support and must ship the entire unit back to them and wait 7-14 days for repair (plus ship times back and forth. They did provide a UPS code for us to take to UPS to box/ship. However, I will have no vacuum for weeks. Unfortunately, I did not purchase the extended warranty, so if it fails again, I'm out almost $760 for the unit and accessories/replacement bags I purchased. I have been a loyal Samsung customer for decades, but I'm very disappointed with this purchase.

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