MICROSOFT MICR T8I-00001 Microsoft Surface Thunderbolt

This dock did not work with my laptop. I have a 2.5 gbe back throughout my house. All Cat6a wiring. I use a Belkin 2.5 Gbe adapter to my laptop from the wall and always recieve 900 to 980 Mbps download speeds. I wanted a dock so I wouldnt have to connect so many cords to my Asus Zenbook Duo 2024 that I usually keep upright. The cords tend to sag on it.After plugging this into my laptop, it took a long time for the device to register with the OS. Cat 6a Ethernet cable plugged into the device would not register being connected for extended periods of time. Had to keep plugging and unplugging the dock for it to register. After speed tests, device would only let laptop get 80 to 300 Mbps download speeds. I'd disconnect it from the dock and try my adapter straight into the laptop again and of course Id get the usual 900+ Mbps.For this price and from this company out of the box this should just work. I shouldnt have to get in touch with Customer Service for hours and mess around with settings for hours. I already know what CS are going to say. "Go into advanced settings and...." Well before I returned it I tried changing around some settings in Advanced. You know, the usual, recieve/send URBs, turning off "green" settings, and some other settings I read about from other people complaining about this device. Nothing worked.The dock seemed buggy with my laptop, the surface app wouldnt recognize the device a long with some other issues. Maybe this is a perfect dock for surface laptops but in my case this was a total bust. I owned a Surface Book 2 in the past which I loved so I thought Microsoft would knock it out of the park with this one but I was wrong.Unless your a tech wizard and might be able to find a workaround or you dont own a surface device at all, I would stay away from this. Wait another year until the CalDigit TS5 comes out.