Top positive review
Best usb hands free speaker phone
By David on Reviewed in the United States on June 2, 2025
Fantastic performance, easy to set up. Perfect for office use. So good I bought one for the work office and one for the home office.
Top critical review
3 people found this helpful
Firmware upgrade ruins it, not cheap, not light
By Kindle Customer on Reviewed in the United States on June 25, 2024
This Jabra speakerphone originally worked wonderfully, for both phone calls and meetings. Unfortunately a firmware update caused the output sound level to be much lower when connected via the included bluetooth adaptor (the 380). The Jabra is now unusable via that interface. There is no easy option to downgrade the firmware. Instead, I have to plug the Jabra in directly to the computer, which causes problems with meeting software like Teams and Zoom, because the audio device on the computer side disappears when the Jabra is powered off now. In addition, the Jabra does not work for phone media sound while the computer is also connected. Because it has a battery, it's pretty heavy. Keep in mind that the battery cannot be used while using the Jabra with a computer, because it must be direct connected, since the firmware update. This Jabra did solve a problem for me, my old Jabra would have troubles with sound, and sometimes cause the computer to lock up. This one does not do that. The microphone must be pretty good, it can hear my wife talking 20 feet away, which is useful for family phone calls. This is emphatically not a portable device, in spite of the fact that it has a battery. The battery works for phone calls, since it's only the 380 interface that has sound level problems, but unplugging the device from the computer is awkward, especially since that causes problems on the computer side.
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