ZAGG Pro Keyboard 17 Full-Size Wireless

I truly want to love this keyboard. It’s sturdy, the keys feel great, my fingers aren’t lost on the keyboard layout. The reviews looked great. I bought 2, one for myself and my daughter. I returned them for replacements after calling the company for troubleshooting. The delete button is also the ON/OFF function. The manual says when I press it once quickly, I should see a green LED flash once. It didn’t flash but it did come on. So at first I thought it wasn’t on. I checked with my iPad and my phone and it was pairing. The OFF function is suppose to engage when you hold that same button down for 3 seconds and see a flash of red light. Again, no flash. What’s worse, it doesn’t shut off. Both keyboards did the same things. So, I called the company to see if I was missing something. (Again, I really wanted to make this keyboard work for me.) He also understood that what I was expecting should be happening. He did suggest that I just let that slide. I would love to, but while multitasking, I don’t have the time or the memory to go to my settings to “Forget Device” EVERY TIME and then also “Pair” EVERY TIME. That’s quite a hassle when having to do it 3 times within 15 mins. I’m told it has a sleep cycle, but I NEED it off or on. For the price, these features should not have been left out while still including them in the manual. So the replacements came today and they, too, work (or don’t work) the same. Very disappointing for me. If you’re just going to type on the keyboard for hours steady, this is a great option! Note: I did install firmware update. The green/red LED does work to indicate charging and battery life. It just doesn’t tell you if it’s on or off. Also, it doesn’t shut off without you using ”forget device” from your iPad or phone.