Shark UZ565H Pro Cordless Vacuum w/ Clean Sense IQ & MultiFLEX Te (Open Box)

I purchased a "refurbished" but like new vacuum, when I got it, I was pleasantly surprised to find it was truly "like new", it didn't appear to have ever been used, it was repackaged, if it HAD been used then it was only once or twice and it had been cleaned up very well. Now to the vac and my reason to buy this one. I have 2 white dogs, one large and one small, they both shed like crazy, I also live on a mountain side in the high desert of far west Texas (yes, Texas has mountains), so between the dogs and the dust/sand/dirt from outside that constantly migrates into the house, I really need to vacuum every day. I have some hard floors and some rugs. This vacuum handles all the surfaces quite nicely. I don't have to change any settings; it seems to adapt to whatever I'm vacuuming. The vac itself holds a lot of dirt and hair. Often, when I'm vacuuming, I think that it isn't doing much, then I look in the dust cup, and it's full. Since it has the setting where it only works as hard as it needs to, it can seem like it's not working very hard, then it will kick into high when it detects more debris. The battery, it doesn't last very long, I have noticed that unless you buy a very expensive (think: Dyson!) vacuum, about 40-50 minutes is the max time you'll get. I don't have a very large area to vacuum, so I'll hit both areas on the variable setting, and then I might go back over it on high until the battery is dead. I can always get everything vacuumed before I lose power. This wouldn't be good for a large home if you were using this as your main vac, but for quick touch-ups or if you have a small space like I do, then it's perfect. I also live 100% off grid (solar with batteries / smallish system), so I don't want to use a corded vacuum because they tend to pull a lot of juice from my system, and if another large load comes on while I'm vacuuming, it's likely to turn everything off. Having a battery-powered (cordless) vacuum is great for me; it doesn't overload my system when I'm charging the battery for the vacuum. It's a win-win! The power. There are a few power settings, it defaults to a setting called "Clean Sense", what that means is it runs on the least amount of power for what it detects, so it starts out on low, then if you run across some dirt, it detects it and ramps up the power for a few seconds. That is what I use most of the time. There is a low/eco setting, that will give you the best battery range, but you are going to be using the vac for more time, so that one I really don't use. I get the most use out of the clean sense setting. I will typically vacuum all the areas I need to cover, then I might go back on high power on the rugs just to get everything I possibly can, I'll do that until it runs out of power. Emptying the cup is easy, there are 2 filters together that need to be tapped clean about once a week, I washed the filters and the dirt cup the other day, I waited for everything to fully dry before reassembling it for use. There are 2 different "buttons" that pertain to the dirt cup, one drops the bottom and all the dirt falls out, the other is for removing the dirt cup altogether. I am honestly slightly terrified that I may accidentally hit the wrong button when I'm trying to remove the cup and spill dirt all over my floor. I think I'm going to mark them more clearly so I don't make that mistake. Bottom line, I wouldn't hesitate to purchase another one as long as I can buy a refurbished one, the price is definitely right, I feel like I got a steal of a deal, an expensive vac at a major bargain.