Top positive review
1 people found this helpful
Two decades and counting
By Robert G. Leroe on Reviewed in the United States on March 14, 2023
I've been using TurboTax for at least 20 years. I tried H&R Block and hated it. TurboTax asks more questions than any tax-preparer will ever ask. TurboTax thinks of everything, and is very easy to use. The only glitches I had were foreign tax paid (TT wants to know the country and my paperwork didn't say), and when I put down what I was paid for speaking engagements they acted like I had a business, which I don't. Nonetheless I'm sold on this program. The Deluxe includes State and auto-file. If you haven't tried it, once you do, the following year all the important data is transferred to the new year's returns. You can save a pdf file of your returns, and you get a print out of estimated tax paperwork. Amazon is competitively priced, and worth every penny. This year it took me half a day start-to-finish to complete my returns, and mine are a bit complicated. Give it a try.
Top critical review
1 people found this helpful
Buggy nightmare
By Harvey S. Picker on Reviewed in the United States on March 16, 2023
Like many of the reviewers who have used Turbotax for many years, I have relied on this program for a long time. Nearly thirty years, in fact, beginning with a fairly early version running under MS-DOS. For the last 20 or so years, I've been using the Mac version, running under Monterey this year. Unlike many reviewers who gave it 4 or 5 stars because they found it to be the same reliable, easy-to-use program, i found it to have too many bugs. Minor ones, e.g. "This file could not be saved because you don't have permission" error messages that turned out to be doubly false: I do have permission, as "get info" in the Finder file menu repeatedly showed, and the file of my tax return was in fact saved, as a quick check under Finder showed each time. But there is a major bug which I have not yet gotten resolved. I cannot print my return Clicking on the "would you like to print and review your return" in Turbotax sends me to a web page filled mainly with help provided by users. It tells me to be sure I have Adobe Acrobat Reader, click on "save to pdf", and then print from the Acrobat print dialog. Clicking on "save to pdf" freezes Turbotax; I need to force quit the program. Clicking on "print" directly in the Turbotax drop-down file menu gives the same result. Talking to tech support has so far yielded the information that Turbotax supports only Safari or Chrome, not Firefox, which led me to download and use Chrome. Still no printing. I have e-filed my federal and state returns, but only after finally killing a zombie schedule K-1 thanks to a very helpful post from a knowledgeable user. Instead of the easy process of filling out and filing my returns that has been my customary experience with Turbotax, I endured a software nightmare. I will report back if I finally get a solution to my printing problem from tech support. (I was able to view my Federal return, including all worksheets, by using the Turbotax View drop-down menu. This I was able to print. But only once. Subsequent attempts failed because the View menu was grayed out. And I still haven't been able to view or print my state return.)
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