Nespresso Aeroccino4 Milk Frother (Open Box)

Bought in March 2023. Worked great until it started burning milk in the bottom after every use about 2 months ago (despite cleaning and scrubbing the burned milk out of the bottom between every use). Two days ago it did not froth or heat the milk at all and all the lights started flashing in unison about 10 times before it shut off completely. I called customer support and spent 45 min on the phone with someone who said I was not cleaning the machine out properly between uses (I am), who said it must have been exposed to high heat because it sits a foot away from the stovetop (it has not ever been exposed to high heat from our stovetop! lol -- also... it goes in the dishwasher!), and ultimately said it must have been the frothing wick itself (which is perfectly clean and in working order as if it just came out of the box). Nespresso said I could buy a new wick on my own dollar + shipping. But if that came and also didn't work then I would be out that money and I am out of the 1-year warranty period so can never get a new machine replaced on them. I am not willing to throw them anymore money so this will just go in the garbage. Nothing is built to last anymore! My one suggestion is to NOT wash this in the dishwasher like they say you can! I bet handwashing might have extended the life a bit more. That's my guess anyway!