Back to Amazon.com
customer reviews
4,249
4.4 out of 5 stars

Sony WH-1000XM5 Wireless Active Noise Cancelling Headphones (Open Box)

$209.99
$398 47% off Reference Price
Condition: Grade A Refurbished; Open Box
Color: Silver
Sold out Back to product details

Top positive review
Sooo comfortable! Great battery life!
By Ciera C. on Reviewed in the United States on April 3, 2025
Loving these headphones so much! They are soooo comfortable. I had a pair of Beats headphones & I could seriously only wear them for 20 minutes before my ears starting hurting. I have a lot of piercings as well, so any pressure on my ears from headphones is really uncomfortable. They fit over my whole ear and are so soft. Battery life is awesome, it lasts so long. The charging cable is so short, like 6 or 7 inches. You do have to download an app in order to connect the bluetooth to your phone which feels unnecessary to have an app that I don't use, but have to have in order to connect to my phone. But all to say, I am so happy with this purchas!
Top critical review
Great for listening, Awful for long wear
By RMadd on Reviewed in the United States on May 21, 2025
This is the second order of Sony headphones that I’ve gotten. I loved the previous version and just simply wore them out so I thought I’d upgrade. I bought these about a year ago and I’m only just doing the review now...frankly because I feel so strongly about it. If you’re looking for a pair of noise canceling headphones that are good for listening during short periods of time, then these should work for you. But if you’re like me and are often in 6 to 8 hours worth of meetings where you need to wear your headphones and then you like to listen to music or audiobooks during your off work hours, then these are not the headphones for you. The over the ear foam is so thin that the cartilage of your ear pushes into the middle mechanical part of the listening device on the inside of the ear mesh. I don't have unusually big ears either. They’re just too uncomfortable to wear for long periods of time. Even if you’re considering a long cross country flight, your ears are gonna get tired and your ear cartilage is gonna be sore. Also, the new app that goes along with the headphones, always disconnects. So once I turn off the automatic, switching between ambient sound and noise canceling, if the app disconnects then it turns that off too and makes it very difficult to change it back - which can be awful if it happens right before a meeting.

Sort by:
Filter by:
By -
Verified Amazon Purchase
Vine Customer Review of Free Product
Sorry, no reviews match your current selections.
Try clearing or changing some filters.Show all reviews
Show more reviews


people found this helpful
By -
Verified Amazon Purchase
Vine Customer Review of Free Product