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4.3 out of 5 stars

Top positive review
1,423 people found this helpful
Are you Older? READ THIS.
By Waydavis on Reviewed in the United States on May 4, 2023
I am almost 65 years old SO, I DO NOT have the ears of a 18 year old. That said, I consider these to be good for these reasons: A: Exceptional battery life. B: Call quality that was considered good UNTIL I did a direct comparison to my Blueparrott B450-XT’s - NO WHERE NEAR the quality of the Blue 450’s, BUT the Blues are made specifically for calls in noisey environments. . Blues are in my opionion the defacto standard by which all other ANC phone calls should be judged. My "demo" for people is to run my upright vacuum cleaner whilst on a call. People on the other end cannot hear it AT ALL – REALLY!, I hear them, and they hear me perfectly! TRULY amazing! I did the same test with these and alas they failed miserably in comparison. I expected that. I was told they sound like I am in a room away from the microphone, a bit fishtank like, and muddy. SO, they’ll do in a call but not as a primary phone call device in noise. I heard a sample of the BOSE 700’s and they were terrible, which is what prompted me to get the Sony’s. C: One unconventional thing they do great at: A Sleep Aid. Yup, they drown out all the extraneous noises like people talking, Air conditioners, fans, Water coolers, hums, etc. ALL gone with nothing playing through them! I bought them primarily for playing on my PS5, and watching TV late at night. They do both quite well. D: Amazingly, my ears do not sweat much in these even after prolonged use. I’ve ordered those Dekoni Suede Earpads for them as well just for added comfort. (https://www.amazon.com/dp/B0BS4T3X62?psc=1&ref=ppx_yo2ov_dt_b_product_details) (5/16/23 - Returned The earpads: they claim they are suede when in fact they are 2/3 suede. The inner part inside the cup is something else, not leather so NOT durable. Considering this, $49 seems FAR too expensive.) E: They are long-term comfortable unless you have ears like a B-52 in which case you will probably be stuffing bits. As for music, I find them to be more flat without pronounced highs or bass - which I prefer. The EQ on the app is a nice feature. The ANC works very well listening to music and will be adequate to the task in both quiet and noisey settings. Again, I remind you, I’m not 18. ;-) Pricewise, they ARE a bit expensive but the build quality seems better than most. If you have the time, I would HIGHLY recommend you test several brands and models at a store simply because sound quality is subjective and EVERYONE has their preference. UPDATE: 5/23/23 - Returning (REPLACING) Headphones - Why? They started acting "Funky". By that, I mean that if you turn them off, they will not turn on unless you do not hit any buttons for about 15 sec. NOT normal. ALSO, they started to exhibit Connection issues that were NOT there initially. I STILL, at this point consider them excelllent. Now, if the NEW pair goes weird, THEN I would have to re-evaluate. UPDATE 6-3-23: New pair are working as they should no connection issues or on/off bttun problems. UPDATE 2-16-24: Still working perfectly and I use them nearly every night to sleep.
Top critical review
161 people found this helpful
Disappointing, painful *2023 Edit*
By Bunny on Reviewed in the United States on May 22, 2022
EDIT AFTER 1 YEAR OF USE: One of the most frustrating device I've EVER used. I've tested this on 3 separate PC's! If you want to wirelessly connect this to your PC via Bluetooth, hope whatever you're doing is worth stopping! 7 out of 10 times it just connects for a few seconds (no sound), then disconnects, and repeats forever till you LITERALLY RESET YOUR PC and hope it works this time. There's no way around it. I've tried unpairing it from the PC, resetting the headphones, updating the firmware of both devices. NOT ONLY THESE ISSUES but at COMPLETE random it'll decide to turn on "Speak to Chat" without ANY input or button presses from me. Having this option on means every time you speak, grunt, or hum, it'll drastically turn down the volume of the sound in your headphones for about 5 seconds, forcing you to stay as quiet as possible. The only way to turn this off is to go into the app and turn it off, EVERY time." I no longer recommend this device. Sure, it works pretty well, but with all it's issues, if I had another choice that was equal, I'd pick something else. Edit after 5 months of use: Disconnects are more frequent, and at times it would suddenly lower the audio quality. The only way to fix it is to stop everything you're doing, turn it off, turn it on, and hope it reconnects. If I could, I'd get a refund. Either I have a defective model or it happens to everyone just not as frequent. **Edit after a month of use: Using Multi-device connection is very spotty, 3 out of 10 times the headphones will completely turn off without warning, even with a full battery. Noise cancelling is still very annoying, I'll hear all the sound around me till it decides to kick in and block some of it. With no way to adjust the amount of Noise Cancellation happening, the M3's I've been using has better blocking on some occasions. The issue with the band on the top is still just as bad, it genuinely hurts after long amounts of use. The only improvement from the M3 that I see is I can KIND OF sleep on my side with these on and they stay on my head better without sliding down. I still do no recommend this unless you plan on wearing it for short periods and in a quiet environment.** So this review is coming from someone who's worn the M3 Headset for over 4 years and I have to say, it's awful. I live in a place where there's sound in every direction. Dogs barking, kids screaming, everything you can think of, and ANC is a requirement for getting any work done. So the good: - Ear cups are comfortable, doesn't crush your head after long periods of time. - Sound is good, not absolutely amazing, but good. You need to download the Sony app to alter the sound to allow any bass to work, otherwise it'll sound static-y. - ANC is awesome but it's adaptive, which I don't like, but can be a plus for some. When it worked it blocked out almost every single sound. - The case design is cool, it has a little compartment inside that holds the charger cable and headphone jack. The bad: - I'm used to my M3's cancelling noise constantly, this device would adapt to the sound around you, letting sound bleed through before blocking it out after. Example: I was listening to a song at moderate volume, I could make any sound I want and I couldn't hear it. When the music had a break in volume, I could hear a LOT outside the headphones. - The head band that goes over your head is PAINFUL! It legit hurt after only an hour of use, it has almost NO padding and it was a thin plastic. - THE COLLAPSABLE CASE IS TERRIBLE! I unzipped the case to take the headphones out, I used them for a good 2 hours, put them back into the case, and when I went to open it again the zipper got stuck and it's IMPOSSIBLE to open now. Trust me, I got three separate people to try and open the case, they can't. I've been looking forward to a new ANC headphone brand, and I'm disappointed Sony didn't have someone wear these for more than an hour or try zipping and unzipping the bag more than a few times before going "yep, let's send them out.". Sadly, I do no recommend these unless they are on sale and you DIY a comfortable way of wearing them for the top of your head. If they update the ANC and you want to work on making it not hurt the top of your head, they are decent, but not 400$ plus tax decent. The red circle on the picture shows a hole in the zipper, making it impossible to fully open.

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