DeLonghi 700sqft.Portable AC + Heat (Open Box)

I ordered two of these refurbished units. They arrived well-packed and in good shape. There were some minor surface scratches, but nothing I mind; they’re refurbished and far less expensive than buying new.They install fairly easily. But I had to put my units on low tables so that the hose would reach the windows. I will be buying longer replacement hoses to fix that issue.The AC blows cold and I’ve turned on the heater and fan; both work great and seem to be energy efficient; compared to a portable that I had in the past, the impact on my electric bill was negligible. I appreciate the remote control, although I wish it had a display so that I could go through the modes without being close enough to the machine to see the display on it.These are NOT super quiet units. That’s not as issue for me. I’m using one in my bedroom and the other in a living space. They are both quieter than window units that I’ve had in the past and I think of them like a bit of white noise. It’s only as annoying as you allow it to be-and for a cool/warm room, I’ll trade the hum of an appliance. It’s not loud enough to interfere with conversation and it can’t be heard over the phone.Downsides: while not very large, the Pinguinos are HEAVY. They roll nicely on their casters, but if you have to lift them for stairs or any other reason, be prepared to get a workout.As mentioned above, the hose could be longer and I wish they made these hoses to be more flexible, but no company does, so there must be a reason? 🤷‍♀️Overall, I’m really pleased with these. Especially since I also saved a lot by purchasing refurbished units.