SAMSUNG QLED The Frame Series - Quantum HDR Smart TV (Factory Reconditioned) (Open Box)

Picture is good, motion judder is noticable, but the problems are with art mode. After multiple calls with Samsung customer support, they sent a technician to diagnose all the glitches. I was basically told that this TV can't do what is advertised to do, except in very specific applications. Examples, 1) night mode (intended to turn the art off at night) turns the art off randomly throughout the day. I was told this is a known problem with no current solution. 2) the auto-brightness randomly changes to extremes. I was told that this occurs because there are too many windows in my room and because the TV is mounted above a mantel which impacts the ambient light sensors. 3) You need multiple remotes in hand to turn on and operate your TV. I was told that this TV was not designed to work with universal or service provider remotes. 4) the inputs randomly change while watching, menus randomly appear, and the TV randomly switches to split screen view. I was told the OneConnect cable that's provided with the TV is not able to be routed through an existing wall conduit, and will cause glitches unless it's mounted outside of the wall, hanging out from the TV. I was offered a wall-rated cable for an additional $300. Every one of these issues alone renders the TV useless for art; and art is the only reason a person would consider this TV over a cheaper non-art LED TV. Collectively, these problems, and Samsung's dismissive response to them, highlight a poorly designed, poorly supported product that isn't ready for mainstream use. Save your money... unless maybe if you own an art studio.