USB C Docking Station Dual Monitor for D

I normally wait a few months before writing a review. Everyone goes thru the "honeymoon" phase when they buy a shiny new toy. It's only after a few months that you really get to see if the "shiny new toy" was worth the hard earned money you spent on it. Yea, it worked great & as expected for about a month. However, I immediately noticed that my laptop was complaining about an inconsistent charging by displaying an exclamation on the battery. I pulled the charger from the device and plugged it directly to my laptop to avoid any charging issues. It was still in the "honeymoon" phase and I didn't let it bother me. This should have been a red-flag for me. One day (shortly after having it plugged in for a month) the 2 monitors I had plugged into this device stopped working. I'm an extremely technical person so I started doing some troubleshooting. It works when I plug it into another laptop. Same symptoms with charging. I plugged in the monitors directly to the laptop using the one HDMI connection available. Both monitors work perfectly fine individually. I plugged in each monitor using an HDMI -> USB-C cable. This was the original setup that worked perfectly fine. I was just trying to reduce the number of wires that I had to plug and unplug on a daily basis. However, the port just wasn't working. Each monitor was not being recognized using the HDMI -> USB-C Cable. After a month of having this device plugged in the USB-C port on my laptop is no longer working. I've tried using other USB-C devices and they don't work using the the same port that this device was plugged into. Luckily it's my work laptop which is probably worth a $couple thousand. I just need to let the I.T. Dept know it's not working to get it replaced - it's an inconvenience but had it been my laptop I would've been much more upset.