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3.7 out of 5 stars

Plantronics PLANTRONICS VOYAGER 5200UC #5 Poly Voyager (Open Box)

$106.69
$159.99 33% off Reference Price
Condition: New; Open Box
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Top positive review
14 people found this helpful
I love this headset
By charles on Reviewed in the United States on February 14, 2024
Headsets are not created equal, and I have four requirements that make a headset good: Comfort - while this one looks uncomfortable, it is actually quite pleasant to wear - with, or without, glasses. I wear this headset daily for at least five or six hours and I forget that I'm wearing it a half hour in. The rubber earpiece sits on your ear, not in your ear. Connectivity and range - This one has typical BT range when paired with a phone, but I get a good 50 to 60 feet (even through walls) when connected via the dongle. Pro tip - If you one of these and one of the Poly Voyager Focus headsets, then you can pair both with the same dongle and use the two headsets interchangeably by just turning power off on the one you're not using. Useful if you use the Focus at your desk and the 5200 when walking around. Sound quality - This isn't suited for listening to music for the noise reduction is outstanding and the sound on the "other end" is just like talking directly into the phone. Because it only fits on one ear, it doesn't reduce external noise for you (hence the Poly Focus), but the microphone does a great job in reducing outside noise. I have a habit of walking around the house when talking on the phone and sometimes walk over to the sink or microwave. The folks on the other side hear none of those distractions. For comparison, I also have a Jabra Talk 45 (also a decent set) but every distracting noise is heard on the other side. Charging and battery life - Battery life is realistically about 5 hours of talk time. This is actual talking/listening time, not "powered on" time, so unless you spend a lot of time on the phone, this should last all day. I generally charge mine every two days or so. Charging is a bit tricky. The battery base, as a concept, is great, but putting the headset into the cradle and making sure that it is in properly is a bit fiddly at times and the blue charging lights aren't very visible. Opening the case and placing the headset inside works far more reliably. As a gadget junkie, I have far more peripherals than I need, and this is one of the few that I'm not planning on upgrading.
Top critical review
4 people found this helpful
Still makes me mad this new company is ripping people off and destroyed the Plantronics name
By Anthony K. on Reviewed in the United States on January 29, 2025
I used one of the original Plantronics headsets for at least 4 years. I loved it above and beyond all others. I bought a new one expecting the same results. This piece of crap is beyond horrible. I don't care about spending the money. I just want it to work the way it used to. After Poly bought the rights to the Plantronics brand this is the most expensive piece of garbage I have ever used. I used to tell people how great the Plantronics headset was, but now it is over. This is ridiculously bad. It doesn't charge properly. It cuts off in phone calls (tested on old phones and new phones... iPhones and Android both), and the build quality is far from the original Plantronics. They took a great over-the-ear headset (maybe the best out there at the time) and completely destroyed it with cheap materials and programming. I kind of hate this company for taking away something that was so good and creating something so horribly bad. Update: Couldn't use this for my phone, so started using it for my computer. I bought Apple Airpods and they are great. This headset still sucks but works for my computer application. Problem now after only about 1 1/2 years, the battery lasts maybe about 2 hours and continues to get worse. Poly is resting on the Plantronics name and is now producing a product that is inferior of headsets that cost $19.95. They could have left it alone and I would have been a customer for life. Poly knows they are ripping people off and should be ashamed of themselves.

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