(NEW) Samsung 65" Class S95B OLED 4K Smart TV (2022) (Open Box)
$1,473.19
$2,997.99
51% off
Reference Price
Condition: New; Open Box
Screen Size: 65"
Top positive review
29 people found this helpful
I love it
By zip19709 on Reviewed in the United States on May 18, 2022
The biggest difference I notice in watching a movie in the theater or on this TV is the price of the popcorn (I do have a soundbar with a big ass woofer so I can make my liver shake at home as much as it does in the theater). There could be a bit more detail in the dark scenes, but the S95B is a definite improvement on my C6. The picture is vivid even during the day in my south-facing family room. At night, when I turn the room lights down and watch the nature shows I love, the picture transports me. The color range is just mind-boggling. On the negative side, the remote is pathetic. It is rare that I can get it to do anything with just a single button push and sometimes I need more than two or three or four. I have a 65" set and paid $500 more than I would have for a similarly sized C2. I'm totally happy with my choice. UPDATE: The remote went out after a little more than a month. The Samsung support was a disaster. The process that the service people had to follow was idiotic (no the fault of the service people but of some dump Samsung policy). They would not send a replacement remote unless I gave them the serial number of the TV. There was no external tag on the TV that had the serial number. It was available on some menu on the TV. Since the remote was broken, I could not turn on the TV to get to the menu with the serial number. I had to go to a neighbor to borrow a remote so that I could turn on the TV. I got the serial number and they said that it would take about 10 days to get the replacement remote. It arrived today, after about a month. Fortunately, I was able to go online and order a remote that was delivered the next day. Otherwise, I would have had a useless Samsung TV sitting in my family room for the past month. After spending nearly $3K for a TV you'd think that it would be easier for them to get us a replacement remote. I'm just praying that I don't have anything else go wrong with any Samsung product as the customer service is pathetic.
Top critical review
6 people found this helpful
The worst experience ever. Avoid that TV model and brand at all costs.
By Illya Yalovyy on Reviewed in the United States on December 25, 2024
I fall into the trap of positive reviews. The main points were the superb quality of the screen and the good sound. I have to say that the quality of the picture is potentially good, but the default configuration ruined the experience. The TV lasted barely 2 years, then just would not power up. Some research proved that it's a very common and very frequent problem with that TV. I tried to contact the support. First off, it is not simple to get meaningful support. After I managed to cut them a repair request it took about a month to process it. They assigned some local services to conduct repairs. I got zero communications after that. I tried to connect to that service, but no response. A few weeks later they just canceled my request. On top of that the overall user experience with that TV was horrible. The UI is sluggish as hell, it's bloated with things I don't care about, effectively some kind of Samsung ads and services. It is very hard to find things that I really need every day. For example, they removed the "source" button from the remote and made it extremely hard and counterintuitive to get to it in UI. As a result, I decided to never buy Samsung product again. I used to like their smartphones, but they have exactly the same problem. Bloated and not user friendly.
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