Back to Amazon.com
customer reviews
1,194
4 out of 5 stars

Top positive review
5 people found this helpful
Great value and performance
By Keith F on Reviewed in the United States on May 21, 2023
I purchased two of these units. Got both set-up and to my liking and on my existing T-Mobile network in no time flat. OK, one hitch and it is a HUGE one. When you turn it on, whatever language it is you won't be able to read. Fear not, the smaller button on that splash screen after you hit the first NEXT, that smaller button is for language selection list. Once past that initial shock of "Yikes, I can't read anything" setup went very smooth and data and applications transfers took place without a hitch. I am very satisfied with these phones and seem to be a good value and performance balance. Note to the wise: Do your homework regarding your network and compatibility with this phone. No issue with T-Mobile, that I can vouch for. They are factory international unlocked dual sim capable. Thus, you cannot add memory card for increased on-phone capacity. [I chose to purchase two phones as opposed to using the dual sim capabilities of this phone so I did not have "all my eggs in one basket" as the proverbial saying goes. This solves any two step website authentication issues if using the "local" phone to transact bank business and the bank sending a SMS to my USA phone number] Also, get my local phone stolen while traveling and yet still have my USA phone hopefully safely in another location. Pluses and minuses to the two phones one sim or one phone two sims. GREAT PRODUCT!
Top critical review
2 people found this helpful
Not Supported by AT&T
By ChocolateDreamer on Reviewed in the United States on September 16, 2022
So I plugged in my SIM card on day 1 and was super happy. This phone worked great. The only complications were some areas have really spotty service with AT&T. When I was traveling through the mountains the cell service was very mediocre, so when I was prompted to do a system update, I hoped this might fix some issues. About 20 minutes later after that update is when this phone took a dump. So it took a minute but I finally got the data service working. And then the text service started working. I was getting hopeful. But after calling AT&T 3 times for help, and finally doing a factory reset I can no longer make or receive phone calls. Not even 911. It is funny, because AT&T blames me and the phone, saying you should only buy phones directly from Samsung, the idiots I talked to at AT&T don't realize that Samsung sells through Amazon. I will be changing services soon, but I want to warn people from the system update, that is if you want to still be able to make and receive phone calls. Edit: AT&T NOC technician explained to me that the Model# of my A53 is not supported by AT&T. That phone will not work on their system. DO NOT BUY THIS FOR AT&T.

Sort by:
Filter by:
By -
Verified Amazon Purchase
Vine Customer Review of Free Product
Sorry, no reviews match your current selections.
Try clearing or changing some filters.Show all reviews
Show more reviews


people found this helpful
By -
Verified Amazon Purchase
Vine Customer Review of Free Product