Top positive review
16 people found this helpful
Excellent Lock! Works perfectly and quietly
By ICThruU on Reviewed in the United States on January 15, 2025
I was replacing a Kwickset lock which was extremely loud when it opened and closed. I can't understand how they think this is acceptable. So I was focused on whether this lock was quieter. MUCH. This is a very quiet lock. Even the beeping (which you can turn off) is not offensively loud. This is a well made, attractive lock. The keypad works well and the finger recognition is excellent. The only con is that you can't lose the directions. It is not hard to program but not intuitive. You must have the directions. You get 20 codes for the number pad and 20 for the finger pad (and within each finger code, you can use different fingers). This is not spelled out in the directions or the listing...but I figured this out through correspondence with the company. They are very responsive. This is a highly recommended product at a very good price!
Top critical review
Both items purchased were either defective and last only 2 years of use.
By Shail on Reviewed in the United States on April 7, 2025
Defective after the second year. Purchased and installed in Feb 2023 and stopped working in March 2025! Purchased a replacement and that was defective and didn’t work at all. Yes, we changed the batteries three times . We had both items installed by a contractor that does this for a living and we are not impressed with the item.
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