NEW Dell XPS 13 9310 13.4" OLED Laptop (Open Box)
$835.42
$1,499
44% off
Reference Price
Condition: New; Open Box
Screen Size: 13.4"
Top positive review
6 people found this helpful
Very good laptop
By Muhammad Hussein on Reviewed in the United States on November 23, 2023
1. Heat: Yes it does get hot. However, I have a pad that I put it on so I don't feel it at all and my laptop is safe from overheating. If you put the laptop on your lap, you are going to hate it. If you cover the fans, don't be shocked if it shuts off on you. Having said all this, it perfectly fine for me and not a problem. Some people are complaining about the heat and at the end of the day, if you don't feel it, why should you care?2. Battery Life: Once again, yes it is bad. But you have three settings. Save battery, balanced, and best performance. Saving battery does a good job of doing just that. Balanced is good but performance will drain battery. Just have your charger and, once again, no biggy. I always take my charger if I'm going out to study. Once again, not a big deal.Those are the 2 main complaints apparently but for me, it is workable.Looks: The laptop looks amazing but not as nice as the xps 13 plus. The xps 13 plus gets too hot though so it is definitely one that should probably be avoided.Performance: Fast and reliable. I don't play games so I can't say anything about that But I wouldn't look into getting this for gaming.The laptop shuts off fast and turns on fast.Screen looks great with a nice OLED display but you dont get 120 hz.Overall, its been amazing, but I honestly feel like it was overpriced by a couple hundred dollars. Regardless, I've gotten alot done on it. If you don't need or want a fancy laptop, then there is no need to get this. Just get something half price that will help you with your work.
Top critical review
Bad battery life, ports stopped working, wasn't new?
By Amazon Customer on Reviewed in the United States on March 25, 2025
Bought this computer last September. Pretty sure I specifically ordered new, I don't think I would've paid what I did for a used computer (much more than what it's costing now). First, battery life- NOT at all as good as advertised. I am a student and it didn't last through a day of classes.Under a month ago (see: less than 5 MONTHS since I bought the computer), I started having charging issues. First, it was just the cord. Annoying, but no humongous deal, just another 45watt USB-C charger. Then, the PORTS THEMSELVES stopped working. I was originally able to charge through both USB-C ports ("Lightning charge"?) (by the way, the two USB-c ports are the ONLY ones on the computer. No USB-A). First, the one on the right stopped working. Then, the one on the left stopped working. Leaving me with no way to charge my computer.Not only was the hardware failing, I looked and discovered that the computer was over a YEAR out of warranty. Again, keep in mind this computer was bought last September, of 2024. The warranty was stated to have expired in 2023. June of 2023. A year and 3 months before I even acquired the laptop. Now, I'm not entirely sure if I bought new (looked, the people who are/were selling it are a refurbishing company? though that might just be the ones that are available now. but its the same listing, so...), but what I did buy, was a computer that came with a year of premium support. That premium support expired in 2023 as well. Dell hasn't gotten back to me about getting the ownership transferred, but I suppose that's no fault of the hardware.Overall, computer not the best and has effectively died after 5 months of my owning it/use. Don't buy a laptop for near 2k off Amazon. And if you want a new computer, make sure its actually new. And, for goodness sakes, can they add multiple ports back to computers?
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