Apple 14" MacBook Pro, 8-Core M1 Pro(2021) (Open Box)

2nd Edit: and we’re going back down to one star, because the seller sent the exact same power block AGAIN. Even after I told them what the recommended Block for this particular MacBook Pro required. You could literally google the correct size or look on the Apple website. But instead they sent me the wrong size cord, which won’t even power the machine, at best, and will ruin the battery, at worst. Hopefully this laptop will last because I will not be buying from Amazon renewed again. Editing up to 3 stars from 1 to give the Seller some credit on this interaction. They immediately send out the proper cord and the current laptop is working great. Unfortunately, I am still on laptop #3 since May via the Amazon Renewed program, so I can't morally give more positive feedback than that, at this time. This is my third MacBook Pro purchase through Amazon’s renewed program in under two months. I’ve been trying to upgrade from my 2013 machine (which Apple has basically bricked through forced obsolescence) without dropping $4K+ on a brand-new system. Laptop #1 wouldn’t even boot. Immediate return. Laptop #2 took a month to arrive (despite “expedited” shipping), showed up with a warped frame, and started overheating within weeks. Returned again—now waiting up to 30 days for a refund. Laptop #3, ordered at a significantly higher price point to avoid more hassle, finally arrived… with the wrong size charger. The unit shipped with an 87W aftermarket block instead of the required 140W charger. After 90 minutes on the charger, the battery was still at 8%. I contacted Amazon support expecting a quick fix (like every other returnable item they handle), but was told I had to wait 24–48 hours for an email from “the seller” before anything could happen—even though the seller is Amazon themselves, via a contractor. I didn’t ask to return the laptop. I just needed the correct charger. Instead, I had to buy a proper 140W charger out of pocket—again. I haven’t even removed the wrapper from the incorrect one they sent. This should have been an easy, next-day resolution. Instead, it’s been an exhausting string of poor quality control, long delays, and frustrating support over what should have been a minor fix. Amazon: Do better.