NEW ASUS VivoBook Pro 16X OLED Slim Laptop (Open Box)

It is no dispute that the laptop's appearance-design impresses with sleekness and cutting-edge precision and hardiness, giving a sense of reassurance in long-lasting performance. Disagreeing however with another reviewer whose criticism was hurled at the port-arrangement and key-board layout of the chassis, which I found its presentation agreeable in width and functionality and further come to view the laptop as a potential contender for a faithful romance; to my credulity, if it were compared to a familiar context, the laptop would then play as the "It's not you, it's me" caricature, leaving you without much hope for any remediation that should lie in the future of the romance. Despite its attractive surface, its depth inversely conceals a hot-mess, its charging port location reportedly conflicts with near components obstructing power distribution throughout the system eventually leading to cases of static build-up. So to agree with those critical reviews that pinpointed the several internal, or otherwise inevitable, issues experienced, I had saw hints of each reported: the ghost popup or "burnt-in" image that suddenly appears on the screen unable to be clicked away, settings-related paranormal-like flickering, the miserably short lifespan of the powerbrick of the charger itself, and finally—the silver bullet in my case—an unexpected motherboard collapse, resulting in an infinite sleep-mode with no display. My local computer technician and I both observed and omitted physical-damage relation, soon arriving at the conclusion of a failed BIOS update that the software had attempted to run. Yet another reported and apparently recurring issue since the early development of Asus's product line, that is, sneaky and notification-absent BIOS updates that may or may not cause hardware and bootup failure. It's service-representatives, I must say, borderline abysmal in communication and connection, treating you as a second-rate customer, especially at times condescending in manner as if it were you whom has caused or even is the problem. Moreover, if you're outside of the warranty or grace-period, you can forget about any extended hand on their part to compromise. If it adds to perspective, I should share that I had my laptop for only a little over a year. An undismissable feeling of robbery lingers notably in me since discovering Asus's recent past scandals[research yourself] and seeing a steady stream of reported-issues appear throughout internet forums. Heed my critical review and give the laptop and company on the whole a pass—until Asus can redress the core philosophy and values that intially set in store its business ventures—it's a good burden onto me so to now guide fellow consumers towards actually reputable company brands with commendable customer-services and whose laptop products ensure high-quality components and consistent performance such those as my local pc technician had recommended myself, Dell, Lenovo, and HP.