Owlet Dream Sock - Smart Baby Monitor

So our second child ended up coming quite a bit early and because he was a premie we figured let's get this for peace of mind and to take some fear and stress off us. It ended up being the total opposite of that and just added to my stress and took quite a bit of time away for it to never work in the end. I was never able to get the sock to connect and set up with the app so in the end it just never worked. There is no way for it to be used without the app and so without the app being able to connect all I had an uncomfortable three hundred dollar sock. Every time I would try to set it up which ended up being many many times over the first two months it would try to connect but would put me in an endless loop that got me nowhere. I did try contacting the company but every time I did I was unable to get a hold of someone or called when they were closed. I will say that yes I could have tried harder or set an alarm when I knew there were open but thats the problem I have with this product, in the end you are buying this for a specific reason, the baby has a problem or for your peace of mind. Our baby came early and wanted a way to track and ease our mind and so taking all this extra work to try and make it work was a real hassle. My wife had issues following the birth and we were in and out of the hospital and so finding that extra time in the mix of the slurry my brain was at the time was hard to say the least. So in the end could I have done more to make it work? Sure, but if I am spending 300 bucks on a sock with the same tech as a 30 dollar finger O2 meter I expect it to not need all these extra hoops or there to be the problems like I faced during a time I wasn't able to handle fully. Thats why I paid the extra money in hopes of getting a problem free device. I will say that amazon was great and started a return for me but in the end by my own admission the time had passed from really thinking I could get it to work and in the end we really would have liked to have it. By the time that I gave up and decided to return it I was going to have to take a hit for a restock fee and not get the full amount refunded. It was one problem after another so in the end I just gave up and I think I might try and just give it away to someone and see if they can maybe get it to work. It's sad that in the end I was unable to get it to work and more so because I really would have loved to have an item like this during a time when we had so much going on. It would have been great to have had that piece of mind and take a little stress off us. Unfortunately it ended up adding to our stress and made nothing but problems and never worked. If you've got the time and mental where with all to try to make a 300 dollar sock work during a time where you are handling a newborn then maybe give it a try. I wouldn't recommend it however, my older kids Nintendo was a breeze to set up, a smart TV easy as pie with a guided set up, heck porting over a whole phone of passwords and apps is easy but make a 300 dollar sock link to an app? Makes me feel like a luddite.