ARLO VMC2430-100NAR Arlo Essential Spotlight Camer (Open Box)

Ordered these cameras from Amazon and two sets of solar panels to keep them charged. When looking at them on their sight my biggest concern was that the battery was removable and the same as the battery in my existing Arlo cameras. Amazons ad showed the cameras being removed, so I ordered them along with the solar panels. Upon receipt of this product I quickly realized the batteries were not removable and the solar panels did not work with this particular style of Arlo cameras. That same day I repackaged them in the same box they were all shipped in and returned them them via the UPS store. Because several different items with several different bar or QRC codes were in the same box as they were shipped to me the person at the UPS store insisted on taking them all out. She applied the QRC code to the respective items and the cameras were in two boxes one with one camera and one with 4 cameras. She put both of those boxes in to the original box that they had been shipped in and applied the bar code to that box. Within hours I received credit for the items ( brackets and solarPanels) that the QRC code was applied and a few days later received a credit for the one camera that came in its (Arlo) box by itself. I did not receive a credit for the other four cameras that were in their original (Arlo) box. I contacted Amazon and they show the order/return was still pending. This was weeks ago and I still see that it is still pending. I’m beginning to think that this item may have been taken from the original Amazon box that both (Arlo) boxes were in and stolen somewhere down the line or it was misplaced by return employees and not processed properly. All I know is I returned 4 cameras and never got reimbursed for them and it has been too long. I have witnesses as to what transpired at the UPS store when they left my hands and have the UPS receipt. I don’t know what transpired after that but I have my suspicions. A little help from Amazon would be appreciated. I’m tired of waiting.