Furbo 360° Dog Camera: 2022 (Open Box)

UGH. I had high hopes for the Furbo Mini Pet Camera. Unfortunately, UGH double UGH triple UGH. I don’t like it all nor does my dog! This product is unfortunately what I would call an “epic fail”. I’ve had this camera for a few weeks now and I did (unfortunately) pay for the subscription service so in total the camera cost more than a regular security camera I could have bought and used an SD card with. Things to keep in mind: 01) The mini pet cam does not dispense treats. I do not need it to do that but I wanted to point that out as the larger/regular one does. 02) The camera lens looks straight ahead, you cannot move the direction the camera is looking in remotely. For example if you get an alert your dog is chewing or doing something bad but then moves out of the frame, you cannot move the camera to see them. I’ve had other cameras like Netvue or Kasa that can rotate on their own. I do think my dog likes that it doesn’t rotate as you don’t hear the sound of that. 03) Photo quality is VERY POOR. I get an alert my dog is chewing on something- I cannot see what it is, I cannot zoom in enough to see. 04) I am constantly alerted that a human was spotted and get super scared and anxious that someone is in my house- however, it’s just my dog. Apparently, Furbo thinks my dog is more human. 05) You only can get the same alert every 30 minutes? 30 minutes is too long to alert me to something if my dog is sick. 06) constantly loses connection and tells me I don’t have internet when I do or that the power was disconnected but it’s not. I can’t magically disconnect and reconnect every time this happens as I need to be able to view the camera from afar…. What use it is if it’s constantly going out on me? The subscription is an absolute rip off. A joke. Furbo should be ashamed of themselves for selling such a poorly made camera. If I could give negative stars I would! This review is written by a human that has a verified purchase of this camera and subscription. I will gladly be sharing this review across sites and platforms so others do not get ripped off like me! You are much better paying for a different camera of higher quality and features. I wanted to like this and bought this as it’s specifically geared towards pets and I thought it would be nice to receive notifications on what my pet was doing. The AI just isn’t that great. UPDATE: I just received a message from Furbo? The seller? Who knows. They want me to send them photos detailing my issues so they can help me. Take photos of the sticker on the bottom of my device. Asking what color the light is on the device, blaming poor connectivity on ME. ENOUGH. I have had enough with these sellers trying to sell me on a product that is awful and I don’t want anymore. I do not recommend this camera and I surely do not recommend the subscription service which is the bigger rip off and Furbo isn’t going to change my mind. Serious updates need to be made to this camera and troubleshooting is not going to solve the poor photo quality, the inability to get notifications every 1-5 minutes instead of 30 minutes? It’s not. Again, if I’m not home how can I troubleshoot my internet connection or turn the camera on/off and fix it from afar? I can’t. This camera is useless and I give zero stars. This is a verified purchase.