Ergotron X0036QQUS7 Ergotron – LX Dual Monitor Arm (Open Box)

I don't think I've a written an Amazon review before but man this one Wow. Oh Boy. Wow. Please dont buy this. I will never a buy any product from this company now. I thought there was something weird when watching the videos. I remarked to my spouse while researching all the pictures seemed oddly shot, the videos seems ..off.. even for a marketing videos. Well, here's why. The mount doesn't move left or right. Yup you heard (read) that right. It moves up and down. That's it. A 400 dollar mount that only moves up or down. Now you're looking at the pictures and thinking, this reviewer has lost their M6 screws. The pictures clearly show the monitor can be moved to the side. Does it? This is where we get into why I will never buy a product with the name ergotron on it. Deception. There is the bigger question of why a top shelf company felt it was necessary to spend so much time and effort to carefully shoot incredibly deceptive videos and crop photos to never show the monitor in a left or right position. No no, go ahead. I'll wait. Go and try to find a photo or video with someone sitting in their chair In front of the desk with the monitor repositioned to the left or the right. You can't. I thought I had lost my metaphorical hex wrench too when I installed this. Then I watched through everyone one of their marketing videos and noticed a disturbing trend. They took pains to crop and cut and over emphasize the mount could be used in front of you or moved 90 degrees for someone on the side of the desk to see it. It can't be repositioned left or right or center like every other 20 dollar mount on amazon. Why can't it you ask? What is stopping me from repositioning this 400 dollar mount. Design. The inside bars have two stoppers that are cast as part of the metal (you could saw them off if you really wanted?) that prevent the bar from the closing. You can pull out the monitor towards you, you can move it to the left or right, but you then can't push it back. That's kind a deal breaker in a .. you know a monitor arm. I can only guess it was some sort of engineering problem they ran into. (that's not our problem) Ergotrons solution, deceptive marketing to the rescue. On a fun side note. Some of the marketing videos. Particularly the awkward one with the designer show sketches on the guys desk with it closing both directions. The CGI rendered videos show it closing both directions. The actual product does not function that way making it 400 dollars of WTF. So yeah you guys should probably edit those videos a bit more. Deception is hard.