Apple 24" iMac M1 Chip 8x7 Core (2021) (Open Box)

I was so excited to receive this product today, all that has faded. I've been trying to connect the mouse AND keyboard for an HOUR. It does not register it AT ALL. Neither of the ones I received are the magic mouse or keyboard.... I've tried with the USB also multiple times and neither work. Just ridiculous honestly. The instructions are also vague (directed towards the magic mouse & keyboard) and don't provide any important detailed information.********* UPDATE **********The keyboard never worked causing me to not be able to do anything with the computer - the mouse started working until hours later and because of this, I obviously wasn't able to do much of anything except TRY to find a way around this since the keyboard did not work. Obviously, I was not able to type anything to be able to sign in etc because of the faulty keyboard they sent not working. After hours, on my own accord, I was searching ways to either fix this or find a way around this. Neither of my other bluetooth keyboards would have worked because I needed to pair the devices 1st (which would require I actually be able to log in yet to PAIR them! But I still attempted it) . Thankfully, my technology skills aren't horrible so I was able to locate the accessibility options through the startup options screen. I was then able to pull up the VIRTUAL keyboard from THE computer and login that way. It was beyond frustrating to spend all that time doing this just because they sent a keyboard that does not work. The mouse was bad, disconnected often and thankfully I already had other mouses that do work so that was an easy fix once I was able to login with the computer's virtual keyboard to pair MY mouses to the computer.The computer itself works good. I will not be going through the hassle of replacing it because as to right now, it has worked (only reason I'm keeping it). But the ACTUAL point is, there's no reason to send faulty equipment. Other customers have received the right magic mouse AND keyboard so why is this not done for EVERY customer?????? Even then, I wouldn't have been upset if the crap mouse and keyboard they sent would have actually been CONNECTING and working properly (The keyboard is useless and doesn't work AT ALL with no device. It never worked with my iPad either, just useless.)