SAMSUNG 49" Odyssey Neo G9 G95NA Gaming Monitor, 4K UHD Mini (Open Box)

Update---No Refund For Shipping it Back! Well, I've been fighting to get my refund for the shipping costs for nearly 3 months. Wow. I've confirmed with Amazon that this seller does in fact state they will cover shipping for returns, but they don't. I was offered $10 in compensation for my more than $200 cost to ship the behemoth back! Uhm...no...that's not what I paid to get it back to you. So disappointed with this seller. I'll happily revise this review when they finally do what they said they will do. Till then...1 star. Replacement Update. Monitor number two--- I got my replacement monitor yesterday and set it up today. This time I went with a brand new one directly from Samsung, no gambling with a "nearly new" option this time. Opening the box was a treat...this truly is a beautiful piece of desk art. I'll spare you all the other details. Suffice it to say that after getting it in place and running I was very pleased with it's image quality. I enjoyed using it flawlessly for about 4 hours...then came the green line. In this case it was a very thin bright green line that went from the top to the bottom of the screen. Ugh. Sigh. Head bangs on desk. After going through the usual troubleshooting options I called Amazon and they put me in touch with Samsung's service team. Crossing my fingers for a positive result...but honestly thinking of just going a different direction. I'll keep you posted. Original Review Post...Monitor number one--- Let's start off by sighing. --sigh-- I have been anticipating this monitor for months! I've read the reviews and been truly excited to see this beautiful display in person, on my desk! Unfortunately due to shipping and or packing carelessness...I don't get to enjoy all it has to offer. When the box arrived it was clearly beaten up. Not such an issue if a coat or blanket is inside, but a monitor that runs in the thousands, oof, not good. I opened up the box and it was pretty clear that it wasn't new as described. In great condition, yes, but certainly not new. Keep in mind that if you intend to sit this mammoth display ON your desk it is going to take up some serious real estate. The Stand is very well built and hides the cords very well. There is a panel across the back side that also adds to the cord concealment. Love it! The portal where the stand connects to the display is illuminated in a very cool way. It makes the price tag all the more worth it. That said, I'm considering mounting it to the wall instead to pull it a bit farther back on the desk. The kit includes an adaptor for this purpose (well thought out Samsung). When I got it set up and in place on the desk I just stood back in awe. Wow...what a fantastic looking piece of hardware! Then I powered it up fully expecting to be blown away...please see the insert photo :( Unfortunately I am also one of the folks who experienced a shipping casualty. I don't know if the damages to the box were due to poor packaging by the seller or poor handling by the shipper. End result, low color quality, loss of the left 3 inches of the display area (pretty important on a Mac machine! No access to the Apple Menu), and a line that transverses from the left side to the right side across the middle. Oof. I've reached out to Amazon for support and they're working on it now. They've assured me I will receive a new unit soon. When I went through the automated return process it did NOT process as a free return...I was going to have to pay shipping. That's on the seller and should probably be fixed on the admin side so it doesn't happen to someone else. This would not be a cheep return from a shipping side. I plan to update this review once I have my replacement on the desk (or the wall) and can truly enjoy it's power. Now, to clarify something that's been rolling through the review world. This is NOT a 4k monitor. Period. Yes, the description in the add says it is...but it isn't. I had to dig for quite a while to get to a definitive answer. Since monitors in this configuration are rare, there isn't a lot of "off site" info to evaluate. I eventually ran through a resolution matrix and was able to see that the resolution I was seeing was sub 4k. Barely lower, but still they shouldn't be claiming it's a 4k monitor when it really isn't. Some have asked if it has speakers. Nope, you'll need to add this to your existing system. Make you have nice sound though with good bass, you'll truly enjoy the pairing more that way :D Does it come with a remote? No. Honestly it doesn't really need one either. The under-screen toggle found on other Samsung displays works well once you acclimate to it. Stand fluidity. Wow...this is a fantastically engineered stand. Once loaded, it moves very fluidly and mine is staying right where I set it. Changing position and height is as easy as a gentle nudge either up, down, or to the sides, so enjoy getting your's right where you want it. Chinchillas. No, it doesn't come with a chinchilla. I know that is going to disappoint some folks, but you'll have to get your chinchilla a different way ;)