NutriBullet Slow Juicer Machine NBJ50300

I purchased this Nutribullet juicer in April 2025. The juicer broke after one week of use! Electric system went dead. I missed my deadline with Amazon returns by 1 (!) day, due to my business travel, and they refused to accept the return. Customer service was "amazing" beyond belief - I asked in the chat, if they could extend the DHL return label, and the chat said - sure, just start over the return and you will get the new label. Which I did, and then Amazon told me that it was too later to return it. Their "customer service" service representative told me - it was a bot, and there is nothing they can do for me, I should contact the manufacturer. Manufacturer (Nutribullet) has a contact template which seems to not work, because I didn't receive a confirmation about my message to them, and no emails from them either. So I am stuck with a broken juicer and a dis-service of both, Amazon and Nutribullet. Don't fall into the same trap, by different brand.