Pyle Bluetooth Home Theater Receiver (Open Box)

We had the previous model(PD3000BA) which was great. Lasted about 2 years. Upon ordering this one we had some issues with the supplier (Pyramid Sound) shipping the incorrect product . We got an Amazon supervisor involved and the issue was quickly resolved. When we got the correct BT version it sounds even better than the BA model. Much deeper Bass and strong mid range speaker quality. I'm sure we'll enjoy many years of quality sound from our Pyle Home Theater system UPDATE to date we've received 4 replacements 1st one was defective-poor bass-signal lights inop- FM worked fine -2nd one shipped was a USED past year model- with a sticker on the box saying it was the new model-FRAUD -3rd unit was a new past year model shipped in a current model box -FRAUD-4th unit was correct model and worked great but lasted 3 days and then FM wouldn't work. Called their company spoke with JR and was told we ' got a defective unit, call Amazon for another', got an extreme run around. Called Amazon on this 4th go around and the Amazon rep Daniel held a 3 way call with the Pyle co. The PYLE rep JR lied to Daniel until he realized I was on the call and corrected him. He said ' Oh yeah I remember now' It was 15 minutes earlier that I spoke with JR. The Pyle rep JR said someone would call me in 24hrs-that did not happen, I called 48 hours later. Pyle again said someone would call in 24 hrs. I got a call from a lady representing Pyle next morning who said that NOW my antenna was no good and that sending another unit wouldn't help. I resisted. I attached the antenna to another receiver in our home. It is fine. I wanted a credit issued. She refused and had a 3 way with Amazon (Eric). Pyle refused to credit us. The Amazon rep Eric was GREAT-he couldn't believe how the PYLE rep acted-he apologized to me-gave us a credit- arranged for a physical pickup at our home-(previously we had to package the others up and drive 10 mi to UPS store) Eric was recommending the PYLE be removed from Amazon's site. The PILE was picked up by UPS at our home. THANK YOU DANIEL and ERIC! We ordered a Yamaha from Amazon which so far works wonderfully WITH OUR EXISTING ANTENNA. Stay away from PYLE products. The product and the support from PYLE really are a PILE.