fitbit fitbit luxe k Fitbit Luxe-Fitness and Wellness-Trac (Open Box)

I’ve owned this since just a few weeks after it was released, and “unreliable” is really the only word that I can be used to describe it. How is the Fitbit at keeping time? Unreliable. Over the course of a week or so it will drift off of the correct time, usually drifting it to be later (so it may read 6:00 instead of the actual time, 6:05). So far I have found nothing that will reliably reset it, I’ve tried restarting the device, re-syncing it to my phone (galaxy 7, and then IPhone X mini), changing the time zone of my phone, and unpairing and then re-pairing the Fitbit to my phone. Sometimes doing one of those will resolve the time drift, other times it will not. How is the Fitbit at triggering alarms that are set? Unreliable. I have 3 alarms set on the Fitbit. One that goes off in the morning to help wake me up, one that tells me it’s time to clock out of work, and one that tells me it’s time to stop playing games and go to bed. I prefer that these alarms are silent, so if I’m in the middle of a meeting at work, or playing a multiplayer game I can just ignore the alarm and let it timeout and snooze, so it will just remind me again in 9 minutes. Most of the time these all three will work just fine, but seemingly at random they just won’t trigger, some days it’s all three alarms and other days it’s just one of them. Lately it’s been the “time to go to bed” alarm, so I’ve ended up staying up way too late and it’s been seriously messing with my sleep schedule. I have tried many fixes with this as well, from deleting the alarm and re-making it, turning on and off “do not disturb” and all the same syncing and re-pairing steps as I did with the time drift issue. It’s gotten to the point where I’ve just had to set an alarm on my phone for 5 minutes after I’ve set the Fitbit alarm, which totally negates the purpose of having the silent alarm. How is the Fitbit at tracking health metrics? I honestly couldn’t tell you as I can’t really test those without buying another device to compare against, but based off of my other experiences with Fitbit, I won’t place my trust in them. Now of course these could just be due to me having a faulty model, but that’s actually why I bought this one. My old Fitbit Charge 3 had the exact same time-drift issues, and I was tired of having a watch that didn’t allow me to fix it’s time being incorrect. Since these sorts of issue seems to be endemic to the Fitbit brand as a whole, I’ll be replacing it with something else in the near future.