Amazon Ratings and Reviews

Car and Driver CAD-DU900 Intellidash 7in Screen (Open Box)

$55.09

$99.99 45% off Reference Price

Condition: New; Open Box

Model: CAD-DU900

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15 people found this helpful

Completely stopped working after 6 months, customer service no help

By Mark Green on Reviewed in the United States on January 23, 2023

EDIT 3.1.22 - was able to get in contact with the customer service company after contacting Amazon directly to get the correct contact information. In order to to use the 1-year warranty on the product, they instructed that I needed to send the product in and to pay for the shipping. After paying $50 for shipping to get it cross country, I received the product 1 month later with the problem not fixed and no communication from the warranty provider. I have called their customer service line multiple times since and have been put on hold for north of an hour with no answer. Product is cheap and the customer service is no help. Save your money and do not buy this product. There are FAR better alternatives out there. Disappointed that a great company like Car and Driver treats their customers like this. --- Product was great for the first 6 months. Worked well and was a relatively cheap way to get Apple Carplay. After 6 months, the product completely stopped working. Would not connect to Apple CarPlay with any phone or cord. The product still turned on, however the carplay features would not work. Tried to reach out to customer service but the information listed on the product page is for Car and Driver magazine only. Aka, there's no customer service for this product. Do NOT buy.

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4 people found this helpful

Great Deal For the Price

By garfong on Reviewed in the United States on March 3, 2021

All other methods of adding Airplay involve replacing the existing in dash unit which is more expensive and more complicated. This unit is simple and does the trick for me so I am a happy camper. Even better, I can move it to other vehicles such as the u-haul I plan to rent later this month and drive cross country. The cords are annoying and the mount is a little crude but it works and works well and that is what is most important to me. The screen is responsive to touch. In fact, it is more responsive that I expected at that price point. My buying advice would be to keep your expectations low. At the low price you are paying, the minor hassle of cords and mounts are well worth the addition of Airplay to your vehicle. If you want a cord free experience and no mount, spend more dough and get an in dash model for at least double the price.