ChefWave Milkmade Non-Dairy Milk Maker (Open Box)

I bought this machine because I prefer to make nut milk at home to avoid the environmental problem of the packaging and transport of store bought nut milk. However, I find nut milk bags a pain in the neck. While the clean up of this machine is great, it has SEVERAL SMALL DRAWBACKS AND ONE MAJOR DEALBREAKER DRAWBACK and nobody should ever buy it: 1. While it is easy to clean and uses a minimal amount of nuts, that’s because it doesn’t actually extract the fiber from the milk. It just blends it for 8 to 12 minutes so the fiber is very fine. However, the milk is still a little gritty and if you have a great blender like a Vitamix, you can do the exact same thing without adding another machine to your countertop (and, eventually, landfills). 2. The machine uses hot water to steam/cook the nuts (probably to make them softer so they can be chopped more finely) so you have to plan ahead the night before if you want cold milk in the morning for a smoothie, cereal, etc. 3. The milk doesn’t taste great. It tastes thin and, like I said, gritty. 4. The machine comes with several removable smaller parts—a steam cap, a glass pitcher for the milk, a plastic water tank, a plastic bin for the cleaning cycle. I accidentally broke the steam cap while cleaning it soon after purchasing this. I contacted ChefWave and Amazon to get a replacement part (it’s a tiny little one-inch plastic and metal cap). ChefWave totally refused to help, saying they do not offer replacement parts and referring me to Amazon. Amazon could only offer a total replacement of the entire machine. Unbelievably wasteful and short-sighted for a company selling a product for which one of its main features is that it can offer people a more environmentally conscious way to get milk. Amazon was great and gave me a full refund but I regret buying this machine and feel terrible that it will be one more hunk of plastic junk persisting for hundreds of years. Feel like a total dumb-dumb. I should know by now that there are no short cuts and nothing you can buy that’s going to save the planet. Total fail on my part!