Elite Gourmet Ice Cream Maker Machine

Purchased this to make ice cream with a big group of kids but after reading the instructions, I learned that it would take hours to cure the wood from leaking; outcome was that we didn't get to use it right out the box or during the camp we had planned for. Yet finally got to try it with another program on 8/22. Sadly after getting everything ready to mix, we connected the motor and the motor didn't turn the mixing blade. The motor was working, but wouldn't turn the blade. We went for the hand crank...cranked on it for about an hour and it never was able to get the mix to ice cream. Reread everything to make sure it wasn't a user error, but after a second attempt same issues. So cute look, and I was hoping the old fashioned look but the electronic function would be a great way to get the best of both worlds. Epic fail and now I have a useless machine. Luckily I have a Cuisinart machine that is so easy to use and makes the best ice cream (though only 2 qts, not as much as we had hoped from this 6 qt machine)