Top positive review
29 people found this helpful
Very Impressive
By S.D. on Reviewed in the United States on July 22, 2022
After watching many reviews, I settled on the Shark AZ2002 Vertex DuoClean and cannot be any happier in that decision. PROS - Very powerful suction - Picks up more than I ever knew existed in my carpet. I cannot stress how impressed I am by it. - Easy to use detachable canister/hose - Easy to dispense - Enough accessories to get you by - Hair does not get trapped in the rollers, even long hair! - No leakage from the filter. - Won best vacuum of 2021 on Vacuum Wars YouTube channel. - The "renewed" version I bought was $100 cheaper and you'd be hard pressed to convince me I didn't receive a brand new one since it was in excellent condition, appeared unused or even unopened, had all original attachments and came in the original box. Helluva deal! CONS - May leave you feeling like you've never actually vacuumed your house if you only used cheap vacuums before. - Long hair can become trapped around the canister interior cone making it so that dust gets trapped up there and will not easily come out when dumping the canister. Using something like a clothes hanger cleaned it out for me. I'm going to assume this is a one time thing and that I will not have this issue after the initial cleaning since my old cheap vacuum left a lot behind obviously and that won't be the case in the future with this vacuum. - With this much suction power, it can be a workout to pull it backwards on the lower pile/hard-floor settings. I need a workout anyway, so this is not a complaint, just mentioning it for anyone that might care. RECOMMENDATIONS - Empty the canister in an outdoor trashcan to avoid the dust getting into your home air. - Detach the canister when using the hose extension. - Put the 3rd brush attachment onto the edge nozzle so you can keep all 3 attachments on the back of the vacuum. - Be sure to clean behind the roller(s) after every few cleanings to avoid issues down the road. - Just buy it! It's a great vacuum and half the price of a Dyson and it rates right up there with it.
Top critical review
14 people found this helpful
Used twice and it stopped working.
By Matt Collins on Reviewed in the United States on October 26, 2024
This is my 2nd Shark Vacuum, this model was "refurbished". I used it twice and now it will no longer turn on. Amazon contacted the reseller "Good as new Electronics" and they replied that it was beyond their 30 day return policy and that the 90 warrant expired (by a week). So I spent $300 on a vacuum that worked twice and stopped working. This was not refurbished to be "good as new" so buyer beware do not buy from this company. The junk they are selling as refurbished breaks. Don't risk your hard earned money with a vendor who does not stand behind their products. Amazon should revoke their ability to sell on Amazon. Trust me, pay a bit more and only buy new. During this time period Tampa was hit with 2 hurricanes. My power was out for a week and my internet out for 9 days. So the vendor said sorry you missed the window for the 90 day warranty. Nothing like capitalizing on the misfortune of somebody without power or internet to make a few bucks. This company had the opportunity and step up and stand behind what they sell but instead showing there true values. Vote with your wallet and don't buy from this company.
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