UGG 1095119-RCRR-9 9 UGG Women's Fluff Yeah Slide (Open Box)

The elevated heel is essential to me because I have a painful foot condition (Haglund's Deformity) that requires a lifted heel to ease the pain. So the heel height is a plus. The black and white pattern is cute. Good slippers for weather that is moderate-to-chilly because only the top of my foot is covered, while the tips of my toes and back of foot get air.Those are the "pros." Now for the "cons":I wear a size 11 and the slippers are barely long enough and are narrow. Not for wide feet. The elastic straps that fit around the back of the ankle helped to keep the slippers in place, and the straps make the slippers distinctive in appearance. Unfortunately, after moderate wear for a few months one of the straps has lost much of its elasticity.I've never before owned Uggs, but I thought they were made to be super comfortable :*( These slippers have a hard inner sole and the faux fur is coarse, not at all soft. Uggs needs to soften up that fur! There is absolutely nothing cuddly and cozy about these slippers. No "memory foam" feeling here! They don't feel like house slippers that I want to snuggle into, they feel like hard shoes.Take away: Since I have to wear slippers that have some heel height I kept the slippers. Were it not for that I would have returned them. These Uggs were pricey and fall short of my expectation of a comfortable house slippers. If the faux fur and sole were much softer I would be far more pleased.