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customer reviews
2,272
4.1 out of 5 stars

Top positive review
works great
By David O. on Reviewed in the United States on January 1, 2025
Love it. Allows me to set manually, or preset temperatures. it will also learn your patterns and make adjustments. But didn't really like that feature, cause my schedule is irratic.
Top critical review
18 people found this helpful
Worse than other Nest thermostats in every way
By misiro on Reviewed in the United States on August 14, 2024
Everything about this thermostat is a downgrade from the other Nest thermostats. I have had every version of the Nest thermostat and this one is the worst. 1) The controls are less intuitive. The spinning wheel is what made the Nest thermostat so easy to use and is the reason why the circle shape worked. If you remove the spinning to navigate the thermostat, what is the point of it being round like this? Instead, you have to use a touch-sensitive panel on the side which uses swipe and tap gestures. It sucks. 2) The app is a downgrade. You can no longer use the more intuitive Nest app. You have to use the Google Home app with this thermostat which requires more taps and searching through menus for simple control. 3) The colors are pretty, but it actually looks cheaper than the Nest Learning Thermostat or Nest Thermostat E. In my opinion, the best looking and most functional model was the E, which they have discontinued for reasons which baffle me. 5) I guess when we received it the battery was very low. It's been months of seeing "Very Low Battery" on the screen. Yes, I will replace the battery (a AAA), but it should come with a battery that has some charge. Not a good luck to ship things which, when first powered on, immediately says the battery needs to be replaced. Besides, if it's Low Battery as the screen has indicated for months now... why is it continuing to operate for this long? Sadly, we will be looking to other brands for thermostats once we finally get frustrated enough with this one. Besides, Google sells your personal data and profits from it. Best I avoid supporting that in the future anyways: and so should you. I recommend passing on the Nest Thermostat if you like simplicity, function, and style.

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