Microsoft 12.4" Surface Go Laptop (8GB/256GB) (Open Box)

Edit to original review: This laptop is absolutely horrible. I have not used it for barely ANYTHING because the processor is horrible. I used it to make projects with my printer and cutting machine. The bluetooth disconnects and ruins materials. It literally takes 3 hours to print and cut one sticker sheet because the computer freezes CONSTANTLY. I have zero problems using a different computer for these tasks. The touchpad is also so sensitive that you can’t even use it. You basically HAVE to buy a separate mouse. I hate this laptop and I am NEVER buying another computer from Microsoft. I was prompted to update the OS, and I did and now I can not even start using the computer because I get a MILLION Microsoft ads! How many times must I close Bing windows about Black Friday?!?! This is insanely obnoxious. Every time I change the default browser from Bing to something that doesn’t suck, it changes it back to Bing and I also get a million pop ups about more Microsoft products that I don’t want! It gives me pop ups constantly about emails I never set up ! Do NOT waste your money. This laptop has done nothing but waste TONS of time, money, and my last ounce of patience. I am literally going to smash it with a sledgehammer. Today. Original: I needed a much better laptop. Initially I was looking for a 2-in-1 (tablet and laptop). I watched some videos and narrowed my selections down. So I knew what to expect going in. Other reviews mentioned how the keyboard is not backlit. I thought this wouldn’t bother me much but now that I have it, it’s pretty annoying, especially because it is a common complaint and surely it is an easy fix, right? This was the cheapest of the 4 new computers I was looking at, and this was $850 with my selection. I probably should have spent a little more I guess. Then I realize that the screen does not detach like the Microsoft Surface Pro 7. Grrr. The screen doesn’t even fold back flat and you can’t use the Surface Pro pen on the screen either!! Gee, must be really good otherwise, right? Not so much. Comes with a ton of bloatware. If you want to use apps you probably use everyday, you have to disable safety mode, or only use Microsoft apps and nobody does that. I do like the aesthetic of the laptop, and the keyboard actually reminds me of my MacBook which has an ancient OS now. The touchpad is great, and so is the keyboard other than no backlighting. It turns on fast! However, this kind of freaked me out: The second time I turned it on, the laptop wasn’t facing me and I already used my finger to unlock it (I thought) but it didn’t work until I got in front of the computer. It made me wonder if it was using my face to unlock like my MacBook. Then it immediately said I was logged into a videoconferencing app that I have never used. I didn’t even realize that app was on this computer and I never created an account for it. I guess Microsoft does what it wants. I removed that app and many more. That was all a big turn off for me. But honestly the biggest complaint is the horrible graphics. My eyesight is not as great as it once was but honestly, the pixelation is bad and noticeable. I installed a photo editing app and even when blowing high resolution images up to edit, it looks worse than really cheap laptops I had 20 years ago. No exaggeration. I have tested this with hundreds of images now. Believe the reviews that mention this! My husband can’t stand when I watch TV on standard definition and that has never bothered me but this screen just looks distorted. I do like that it is small and lightweight. I can slip it in my nightstand and jump on it quickly for quick work stuff and that is great. But I am underwhelmed. Just really consider what the majority of reviewers complain about. If you’re considering any of the Microsoft Surface computers, other models have more to offer.