(NEW) Poly Voyager Focus UC Headset with Charge Stand (Open Box)
$100.99
$199.99
50% off
Reference Price
Condition: New; Open Box
Top positive review
28 people found this helpful
Highly Recommended -Best Headset for Work from Home for Online Conferences
By GB on Reviewed in the United States on May 31, 2021
1+ month after using this headset from a working professional whose majority of the day goes in Online Conference via Zoom, MS Teams , Cisco Webex and Phone Calls . This review is after trying Sennheiser, Bose , Beats Headsets in the past 2 monthsPros :1.Comfort - Light and sits easy on Head . Unlike the Bose , Beats, Sennheiser which are bulky .Those headsets are more for listening to quality music2.COnnectivity - I don't use Bluetooth on Laptop for connecting this one. Use the USB Dongle . Works like a charm3.Dual Connectivity - Effortless connectivity of the headphone between my Laptop and Phone. I have stopped using AirPods for Phone after getting this headset4.Battery Life - Full Charge of 14 + hours takes me through 2-3 working days . I still keep on charging it after it goes below 5 hours . With the Charger stand provided with the set , it is easy to charge right there and then.5.Sound Quality - Good. All the Headsets I had bought for my 'Experiments with Headset' had brilliant sound quality. I am able to hear clearly the other side. I did not hear anyone complaining about my sound in any of the conference calls or phone calls6.Range - Its just OK . I can roam about in 5-10 odd feet without breaking but beyond that , loose the connection altogether .For a Work COnference Call , its enough to stretch around the room . Unless someone is expecting to do gardening outside while taking call this has enough Range7.Ease of Usage - Buttons are easy to work with . Its prompts while on Mute help.Plantronics Hub app on both Laptop and Phone are quintessential and helpfulCons :1.Range - Would have loved to get a better range .5-10 feet sometimes is too less when I want to make Coffee in kitchen while taking a call OR Attend someone at the Front Door .2.Price - Plantronics can probably bring the cost around USD 100 . $ 150 still is high .3.Quality - This part is bitter sweet. The lightweight Headset makes it easy to work with all day , however this lightweight also makes it frail to be broken VERY Easily .
Top critical review
64 people found this helpful
Read carefully before buying this!
By hh378 on Reviewed in the United States on November 30, 2021
Update: I was contacted by someone from Amazon almost immediately after filing a complaint with the BBB. They gave me a refund, no questions asked and told me to keep the headset. I don't need it but whatever. I just wish I didn't have to go through all that but I'm happy about the refund.I purchased this under Prime thinking if it didn't work I'd just exchange it like I'd done before. I received this two days ago and tried it for the first time. My first two callers couldn't hear me and there was this feedback type noise coming through the headset non-stop. Next caller, the headset kept breaking up like a cell phone with no signal. I could barely help my customers because I kept having to ask them to repeat themselves. Finally I had had enough. I went back to my wired headset and contacted Amazon for a return. They proceeded to tell me that the item is non-returnable but couldn't give me a reason why. Yet in the item description it says they will refund or replace broken or defective items. The headset was clearly defective. I spoke to about five different people at Amazon including a rude supervisor. They all said I needed to contact Polytronic for a refund because they couldn't take it back. I contacted Polytronic and they said they can't give me a refund because I didn't purchase it directly from their website. He said I could only receive a replacement so I figured I'd try that until he said I would have to return the brand new defective one and pay my own shipping. I was livid at this point with Amazon & Polytronics. Therefore, I filed a complaint with the BBB against Amazon because they are the company that I purchased this from. The Amazon rep said if the headset was physically broken then they would give me a refund. So if it's defective that doesn't qualify? That makes no sense and I am out of $130!! I can't file a dispute with my credit card company because I purchased this on my employee wellness account. I've never had this issue before and I've been a Prime member for at least ten years. I will triple check all return policies from here on out and I will continue to try to get my refund because this is ridiculous.
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