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1,485
4.1 out of 5 stars

Top positive review
8 people found this helpful
Worst Printer ever owned
By Sheri on Reviewed in the United States on September 3, 2022
I have had nothing but problems with this printer. It won't print 90% of the time, constantly not showing up on the wireless network, I have to restart it a few time to show back up. Even when I plug a cord direct from my laptop into printer, it won't print all the time. I get errors. I had my computer guy come out and work on it for about 30 minutes.. He finally got it working wirelessly and with direct plug, but it started having the same problem again. Called my computer guy again and he does not understand the difficulties. He and I both tried to find answers online and by calling HP... I was able to print a resume for my daughter last week after restarting the printer 3 times. And today, I am trying to print and no luck. Now another error saying there is a file descriptor error in loading the printer. I have read a lot online that people who have a Mac which I do, have a lot of problems with HP printers.... I am going to buy a brothers, they have always been a work horse. I am done with HP
Top critical review
8 people found this helpful
Just Another Bad Printer
By PK Paul on Reviewed in the United States on May 23, 2022
This is just another bad printer on the market from these big companies. I actually bought this printer for a cheap price, because I refuse to spend too much money on these horrible printers on the market. The only times I've had good reliable printing is when I owned my own company and bought those expensive pro printer/copiers. These days we don't print as much, so it's just not worth it. The interface on this thing is horrible. You have to fully rely on the HP Smart app to do anything. There's no screen on the printer, just some icons for quick copying or cancelling. Sometimes the printer shows to be offline when I go to print something. It will be online on some documents, but offline on others. The only way I can resolve this is to reboot the printer. The print quality is disgusting. Everything is coming out with a pink hue. I tried cleaning the heads (although it's supposedly new). I tried aligning the heads. Still comes out trashy. So either something's wrong with the printer or the ink is bad. I have to buy new cartridges anyways, because after cleaning and aligning, it's using up all my ink. So do I buy more cartridges to find out, it's just a nasty printer? Or do I return this piece of garbage before I waste more time giving these guys another chance? See pictures I uploaded. First one is original image file. Second one was taken with my phone of the printed page. The printer industry is gone south and gone really bad. Here we are the year 2022 and I still can't find a printer I'm happy with and still wasting my money. The ink cartridge scam has been going on for decades and the printer quality is just as bad as it was in the 1990's. Which company wants to step up and get a good review for once? Which company will make ink cartridges that actually lasts 100 pages? It's a race that no one wants to win. When I think of printers, I want to vomit.

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