Top positive review
1 people found this helpful
Great quality! Spend the money!
By Sunny Pollock on Reviewed in the United States on May 21, 2025
I love this headset! Tried an off brand recently and immediately returned it. These came in and I'm a fan. I wear them all day with no issues regarding pressure or pain and Im super sensitive. Lightweight, comfortable on the head and ears, great sound quality(I'm slightly hard of hearing), easy button features, no more dropped calls, love the mute feature by lifiting/lowering the boom mic. My only issue is minor and personal preference for me, but I'm quite mobile in the office and when I bend over or look down, sometimes the ear piece slides forward off my ear. Could be due to the fact it's an "on ear" vs "over ear" and it could also be due to my long hair not allowing it to stay put. All that to say, I'm extremely happy with this purchase. Spend the money for the real deal.
Top critical review
3 people found this helpful
Watch for the BAIT AND SWITCH!!
By Steve V on Reviewed in the United States on December 17, 2024
My Poly Focus 4320 (which I have on 8+ hours/day) worked ok for a couple of years, but the mic started failing, so I went looking for a replacement. The sound was decent, the mic did a good job of blocking out external noise, and it was pretty comfortable. But the Mute button NEVER worked. Which annoyed the hell out of me, because the whole point of having a wireless headset is to be able to walk around! My colleague has used lots of Jabra products, and recommended this. Objectively, this is a good-looking headset (I think better-looking than the Poly). And the "raise boom to mute" actually works!! BUT... and oh there are so many BUTs: - It doesn't automatically switch audio devices on my Macbook M3 Max when I turn it on. - The "dual device connection" feature is horrible; keeps telling me I have "2 devices connected...1 device connected...2 devices connected...1 device connected..." every 15 seconds. - The sound output is HORRENDOUS. I turn on Apple Music and the output is tinnier than an AM radio. (side note, I am in the process of returning this, but in the meantime, I got an Evolve2 75 -- which at this time is only a few bucks more -- and compared the audio. Music sounded 10,000x better) But here's the big kicker... There are 2 different versions... The UC (universal) version and the MS (Microsoft Teams) version. I ordered and paid for the UC version ($40 more!!)... Well they sent me the cheaper MS version... but with a sticker over the MS version label that said "UC"!! I tried peeling off the top label to show the full product number, but it won't come off in one piece (though you can see the "MS" label right under it). Regardless, the headset inside is the MS version...you can tell because of the Teams logo on the button! So tldr; If you bought the UC version, CHECK YOUR PRODUCT!! They may have cheated you. And it's not like the MS Teams version works better; I use Teams all day long, and it did not work differently. In fact, it worked worse... When I had to join a couple of Zoom calls, I had to manually switch audio devices in the meeting.
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