Top positive review
67 people found this helpful
Great speakerphone/computer speaker for the Zoom era
By G. Farney on Reviewed in the United States on January 21, 2021
So anyone spending time on conference calls knows a crappy mic and speaker is annoying to the user, and the people they're talking to. My laptop's microphone loved to pick up the sound of the CPU cooling fan, others told me it sounded like I was on my motorcycle! I tried a headset, but those are annoying in other ways, fortunately I have the room to myself so I can use a speaker. Well, the Anker conference speaker is great quality, especially for the money. The audio is clear and loud, SO much better than your phone's speakerphone function. And this works with both your phone AND a computer, but not at the same time. If you plug this unit into a computer, the computer recognizes it as a mic and speakers easily, and works great, but YOU CAN NOT USE THE BLUETOOTH SPEAKERPHONE WHILE IT IS PLUGGED INTO THE COMPUTER. I put that in all caps so it would stand out, I thought it was going to do both for me, but I later realized that wouldn't work anyway, but I know others will think the same as I did. If it connected to your phone, it would interrupt the conference call, so in reality, that's not a bad thing, but the computer doesn't release "control" over it even if the conference call has ended, so if it's plugged into the computer, your phone can't use it. Your phone still connects and sends audio to it, but it's ignored, so you can't hear your phone! That said, you can connect both computer and phone by Bluetooth, but connection behavior wasn't consistent and it wouldn't always do what I wanted it to (and honestly there's no way to program it to know what your preference might be at any given moment). So it doesn't do what you want it to, but it does what it needs to. I've only used it for a few phone calls, and it worked great, so much louder and easier to speak to than your phone on a conference table. Lastly, it's not as big as the photo makes it look, nor does it fit in your pocket, but it fits in a computer bag making it a great tool for the road warrior. BTW Amazon, you want me to rate this device on "Sheerness". Really ?
Top critical review
1 people found this helpful
This thing is crap, get something else [UPDATE 11/22/24]
By Kyle O. on Reviewed in the United States on November 18, 2024
UPDATE 11/22/24: I just wanted to edit this review because Anker customer service reached out to me, genuinely concerned about my poor experience with this product and provided me a full refund outside of my Amazon return window. I want to commend Anker for their customer service, and so I'm raising this up to 3 stars based on that experience alone. However my personal experience still stands and was overall disappointed with this product, and perhaps it was a one-off. I do own quite a few Anker products and this is the first I've ever had a negative experience with. That being said, the excellent customer service should also signal to others that overall this company is pretty phenomenal. Thanks again, Anker. ========================================================= ORIGINAL REVIEW [1-star]: I purchased this thinking it would be out-of-the-box no issues like Anker's usual line-up of products but I was dead wrong. I have a Poly Sync 20 by Plantronics that doesn't have the loudest speaker so decided to give this a shot. Unfortunately, this is what I'm running into: * The microphone doesn't get detected by my computer when plugged in via hardwire (which is my preferred method so that my conference speaker is always charged up and automatically ready for output and input). I've tried to reset the device, I've gone through all my Windows Sound advanced options, nothing seems to work. I've tested input audio via Windows, via Zoom, via another collaboration platform and my input is just not detecting any audio. * When I connect via Bluetooth, it feels like there is a delay in my input. Meaning when I start talking, it doesn't start actually activating the mic until maybe a second after the device detects my speech. Not sure if it's because it's a Bluetooth limitation or what. * For some reason device isn't even compatible with the AnkerWork app on PC.
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