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4,348
3.8 out of 5 stars

Top positive review
12 people found this helpful
Surprisingly good
By Larry McAllister on Reviewed in the United States on July 6, 2022
I gotta say, I'm impressed with this little monster. I've had it just over a week now and used it several times to clean my 16' x 32' rectangular pool. The pool is 3' deep at both ends and 5' deep in the middle, making the slope well within the specified 15 degree limit. My wife named the little guy Herbie, because he looks like the Love Bug from the movie. About the performance: my pool litter is mainly comprised of ash tree leaves, pine needles and fine desert dust. This robot picks it all up, no problem. I've always owned pressure-side cleaners from Ray Vac to Polaris 360. This robot cleans at least as well as they did within its 90 minute cycle. It helps if I use the pole brush to push the silt out of the corners of the pool before it runs, as when the Paxcess gets to the radius at the base of the walls its suction gates are sometimes raised too far from the plaster to pick up everything. But I can't say for sure that it wouldn't eventually scatter the dust and pick it up. I need to try without the brushing to know for sure. But as for leaves and pine needles on the floor of the pool, they're all gone within 90 minutes. What Paxcess doesn't do: It doesn't climb walls, more than just the radius at the base. It also won't get onto steps or ledges. It doesn't brush the surface. It has a single, stationary, brush that's used to help it pick up debris, not to scrub the surface. It doesn't have intelligence to map the pool, its movements are guided by the directional settings you set on its two jets, and it will take some experimentation to get them set right to cover the entire pool. Mine was spending 90% of its time in one half of my pool until I spent an hour or so watching it and fiddling with settings on the jets.. not unlike the pressure-side cleaners I've owned. But once dialed in, it covers every part of the pool. It doesn't stay in the pool and run in the background or on a timer. When you need the pool cleaned, you turn it on, drop it in and let it run, then pull it out after 90 minutes (it stops near the side of the pool where you can grab its string/handle, but sometimes I need to use a pole to reach it, no big issue). Then hose it out and put it back on the charger. It will be ready to go again in about 4 hours. At about half the price of a pressure-side cleaner and about a third the cost of a plug-in robotic cleaner, I think this performs at least as well as the former, and probably nearly as good as the latter, if you don't mind starting and stopping it each time. And cleaning it out is easy. Other reviewers have included photos of the screen and holding area. Both are the size of the entire chassis of the unit, so there is plenty of screen and capacity. As with all rechargeable things, I'm sure the battery will degrade over time, and I'm hopeful that replacement batteries will be available (maybe they already are, I haven't looked). But overall for the price, and if you don't mind manually brushing the walls and steps once in a while, this is a great cleaner. I'm very satisfied with my purchase.
Top critical review
17 people found this helpful
Dead After 1 Season (3 mo.)
By Amy Qualmann on Reviewed in the United States on July 12, 2023
Although this product does a very good job in cleaning our above ground pool, the longevity is incredibly poor. I waited a year to write this review. I purchased in March of 2022 and I live in WI. Our season in WI is basically June through the end of August so that is when it got used. Maybe once a week to every other week (12 - 15 times last summer). It did a really decent job. When I pulled it out and used it this summer I started having issues with it. It would stop 20 minutes in. I could usually get it started again, but the same thing happened. We were able to find a number for customer service, but as you'll see from other members they don't care. You have to email them and you just get ignored. I told them there is a note on their website for a "...24 months warra-nties for cordless automatic pool cleaner and friendly custome-r servic-e toll-free and official..." but they claim it doesn't exist so I screen shot it and emailed it to them, but again, they don't care. I spent $310 back in 2022 for this item and regret ever single cent (15 cleanings cost me $20.67 per cleaning...LOL!) You win some, you lose some. Btw...this company is owned/affiliated with Aiper so buyer beware!!!! I've been going back and forth, going in circles with customer service from Aiper (which I found interesting) so thought I better share since Aiper is all the rage right now!

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