Amazon Ratings and Reviews

Samsung Galaxy A11 32GB GSM Unlocked (Open Box)

$86.39

$145.73 41% off Reference Price

Condition: New; Open Box

Color: Black

Screen Size: 6.4''

Carrier: GSM Only

Capacity: 32 GB

Top critical review

See all 56 critical reviews

1 people found this helpful

Do not buy - item not as described.

By Linda Taylor on Reviewed in the United States on June 29, 2021

My Samsung Galaxy A11 broke so I looked for a replacement on line. I made sure to order one that did not state it was an international version, and the restock fee said up to 20%. When I received the phone, it was defaulted to Spanish and was smaller than my existing phone. Some of the stickers were even in Spanish. It claimed to be unlocked, but when I attempted to connect to my mobile carrier the phone completely shut down everything for me and responded with a message that the phone was not compatible with my network (not sure how that could be since I was already using an A11...). Anyway, I had to call my carrier to reset everything. I returned the phone the next day and was charged about half the price (over $70) in a restock fee. I have contacted the seller and Amazon, but no resolution as of yet. I am very disappointed and feel like this was fraud.

Top positive review

See all 68 positive reviews

14 people found this helpful

Good price for what you get! Great for people who do not care about high end phones

By Michelle on Reviewed in the United States on October 23, 2020

Extremely well packed, this phone came better packaged than $1,000 apple products. I got this phone for my dad who is on the older side. This phone carries exactly everything he needs. The screen is big enough for his older eyes and you can customize the font to be huge. The camera works and does it well for someone his age who is not into things like that. This phone is snappy enough for him and even for me, it loads apps quickly and all he really needs is YouTube to work. Great price for what you get!