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165
3.8 out of 5 stars

Top positive review
E Z purchase
By Douglas Swanson on Reviewed in the United States on February 21, 2025
Excellent delivery while I was out, placed right where I wanted it. Printer was installed by me and running wirelessly in very short time, great quality of color printing.
Top critical review
94 people found this helpful
Cannot handle fine art paper
By Jennifer C. Toledo on Reviewed in the United States on August 2, 2023
DO NOT buy this printer if you plan on making more than a few prints a week. I am a full-time artist and decided to transition from having a professional make my prints to making my own at home. This printer makes beautiful prints, but unfortunately it requires you to hand feed each piece of paper if you want to print on anything other than regular letter paper. I even bought the thinnest, most lightweight fine art paper and it still requires me to hand feed the paper. It has a "thick paper" setting but you REALLY have to fiddle with it to get it to accept each sheet. It requires a learned finessing. Pretty much every time it will say "out of paper" and then restart the entire process. Even more annoyingly, it will frequently say "paper jam" once the paper does feed, and then takes almost a whole minute to recover. I spoke with several different people at tech support and they just said that this printer can't really handle thick paper, which is unfortunate because if you're going to spend this much on a printer that has 10 ink cartridges and prints with such precision, you definitely want to print on good paper. For months I have been spending hours every week babysitting the printer and getting it to print. There are times when it simply will not accept paper at all. Really disappointed.

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