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2,773
4.3 out of 5 stars

Theragun PRO Handheld Massage Device (Open Box)

$201.99
$400 50% off Reference Price
Condition: New; Open Box
Color: Black - 4th Gen
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Top positive review
9 people found this helpful
Remarkable thus far
By Lesbar on Reviewed in the United States on July 25, 2024
I haven't had this long, but I'm already seeing great benefits, especially with muscles in my back after a long day working in the yard. But I've also found it very useful in easing pain from old injuries on my left foot. I cup my hand over the top of my foot to push against (otherwise it bounces) and then run the Theragun with the micro point along the bottom. I do the same with my hands, and in my right where I have pretty severe trigger finger, it has done wonders to ease pain and stiffness, as well as help to loosen the tendon (I run it all the way from the middle bones of my fingers to my shoulder). My ring finger is still catching somewhat, but my middle finger is almost back to normal after less than a week. And I'm not positive yet, but I think it might be helping with overall hand stiffness caused by my carpal tunnel. (Note that I place my hand palm-up on something like the mattress or a pillow to provide some support while using.) I also find it very relaxing as a quick all-over massage before climbing into bed. One thing that I've seen others mention that I agree with is that it would be really helpful to have a lower setting than what is currently the lowest. I can tell that over time I will be able to tolerate the strength in certain areas. But there are some spots I'm not sure I'll be able to tolerate full contact even on the lowest setting - I'm able to use it now by barely allowing it to contact my skin, and it does still help immensely. However, I can certainly see there may be older people who could not use this at all simply because the lowest percussion setting is too much. In terms of quality, it seems very well-made, but time will tell. It is hefty in hand...I think that could also be an issue for some when positioning for use on the back, but I actually find that the weight helps me with control when I'm using it around bony areas (spine, knees, etc...). It seems to help it from bouncing around. The handle shape is excellent for reaching anywhere it is needed. Changing attachments is simple. I don't find the app particularly helpful for my needs, but maybe that will change over time. (I use it for the Airboots, which I love, love, love!) I do wish the battery lasted longer (I charge every other day), but charging is simple, so it isn't a huge issue. Overall, I am very pleased with this purchase! I haven't sprung for the cold attachment yet. I'm going to wait on that as I think it would only be useful if I can tolerate the percussion more fully. It's on my list for the future.
Top critical review
35 people found this helpful
Batteries won’t hold charge
By Kyle D. on Reviewed in the United States on January 7, 2024
I received this for Christmas. When I charged the first battery for 24 hours and put it in the gun, it read one bar. I then retried charging and still reads one bar, which gives 30-60 seconds of use at best. I then tried second battery. Having the same problem with it. The lights come on on the charger components suggesting it is charging but either the charger is not working, the batteries are not holding charge or the machine is crap. Whatever it is, I have to now do some effort despite spending $350 to get a working item for something that was supposed to be better than other brands. So much for that. **Update** When i tried to return, Amazon sent me to the Therabody site. They were a disaster. After email and chat, I was told send a video, so I did immediately, during which they ended the chat! I had to re-initiate through email, where they asked me for my mailing address and phone number, and that I "qualified for warranty" and they would send a label (of note, I was speaking to a center NOT in US). After I sent my info, I never heard anything again. I then investigated a return through Amazon, which is WHY I ordered through Amazon - I have NO IDEA why Amazon directed me to a sham/scam customer service site who now will give out my personal information when I pressed "Initiate return". But when I pressed the defective/damaged option Amazon gave in my orders, I immediately was given the opportunity to print out a return label. Amazon did send me a follow up email asking if my contacting the Therabody Company was successful, and I gave that an absolute NO on every question. I would love to have a working device as when I get the 30 seconds of charge, it's great, but I am so scared by this experience that I cannot trust that I would receive another defective product and have to take a break from this emotional trauma.

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